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Trainee Parts Advisor Needed – New job just in!!
My client is a Main dealership who are looking to recruit a Trainee Parts Advisor.
Salary: Minimum wage, so will depend on age.
Hours: 8:00am – 5:00pm Monday to Friday
Location: Southampton
Working within a busy department, you will be focused on delivering a modern and efficient parts service. The main priority will be to maintain a high level of service to the Workshop to ensure Technicians remain productive, and to attend to Retail counter customers.
1. Hours of work: Monday to Friday, 8.00am to 5.00pm with ½ unpaid lunch break each day
2. Salary: negotiable hourly rate paid monthly
3. Benefits: 20 days annual leave plus 8 days bank holidays. Holidays increase with time served. Nest Pension
4. On the job Training: e-learning and external training courses where necessary
Trainee Parts Advisor Role:
1. Delivering exceptional customer service to our customers
2. Establishing customers’ needs for required parts through conversations, diagnosis, and recommendations as appropriate
3. Locating and ordering parts for our very busy sales and service departments
4. Being fully conversant with procedures within the parts department
5. Liaising and maintaining a working relationship with the suppliers
6. Receiving, recording, and allocating parts and consumables from suppliers
7. Communicating relevant promotions and offers to our customers
8. Following warranty parts process
9. Carrying out weekly parts stock checks
10. Reporting any stock damages or losses
11. Following current procedures for returning parts to all suppliers
12. Daily and weekly husbandry of the parts department and parts storage areas
As a Trainee Parts Advisor You:
1. Knowledge of geographical area
2. Professional presentation
3. Customer service skills, both written and verbal
4. Physically able to lift appropriate items in and out of vehicle (subject to legal limitation)
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