Looking for work-life balance? Join Curo’s Property Services team where you can thrive both professionally and personally. Perfect for anyone seeking meaningful impact with flexibility.
What you'll be doing
As a Customer Service Advisor in our Homeownership team, you'll support your own portfolio of customers, alongside four other team members. You’ll guide your customers through their homeownership experience, with real care and attention.
Location: The Maltings, Bath
Hours: 8:30am - 5pm, Tuesday-Thursday
Start Date: April 1st, 2025
Key responsibilities include:
* Handle property questions about tenancy, sales, and legal matters.
* Guide customers on service charges.
* Manage garage lettings.
* Help with repairs and building works.
* Build community relationships.
* Keep clear and accurate customer records.
More about you
You enjoy solving problems and helping others succeed. While property knowledge helps, we value your willingness to learn and attention to detail far more.
Required Skills:
* Customer service skills
* Clear communication skills.
* Problem-solving abilities.
* Strong planning skills.
* Computer knowledge.
You’ll get full training to build your property knowledge and confidence.
What you’ll get in return
We think you’ll have a job that makes you feel good about what you’re doing and help us to make a difference to our customers’ lives every day.
So, in return for all your hard work, not only do you get a great salary but we also offer:
* 26 days annual leave (plus public holidays) rising to 29 days after 3 years’ service
* An additional day’s leave on your birthday
* Contributory (Salary Sacrifice) Pension Scheme matched by CURO up to 10%
* Annual ‘Homes for Good’ Reward.
* Life Assurance Policy (up to 6x your annual salary)
* Flexible Benefits including the ability to buy up to 5 days additional annual leave, gym membership, Health Cash Plan, Computer Scheme, Green Cars, Cycle to Work
* ‘Perks at Work’ – access to 1000’s of discounts online and in-store.
* Employee Assistance Programme (EAP) – providing friendly impartial advice on financial, health, work or mental wellbeing.
* Free Parking at many of our Offices.
For an informal discussion about the role please call: Natalie Filer on 01225 366284 / 07813545279
We will be closing applications on 13th February; however, we will be reviewing applications as they come in and may close the vacancy earlier should we find the right applicant. So, if you think you’re the person for this job, please don’t delay and apply today!