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About Franklins
Franklins Solicitors LLP is one of the foremost solicitors in the Midlands and is highly quality assured having achieved accreditation to ISO 9001 and The Law Society quality accreditation, Lexcel. Established in 1982, the Firm has offices in Central Milton Keynes and Northampton and employs over 100 staff offering expertise in: Corporate Services, Commercial Property, Debt Recovery, Dispute Resolution, Employment Law, Family Law, Intellectual Property, Residential Property, Mediation, Wills, Trusts and Probate. We set our own standards above and beyond what is expected in the legal profession and believe that excellence is not an exception, but routine in dealing with every client and their individual needs. This mentality runs through to our core values of passion, excellence, trust and united, which relate to our key strength and differentiator in the marketplace, our people. We are committed to recognising and developing talented individuals to provide a first-class client service that sets us apart from the vast majority of other law firms and legal service providers.
The Role
The LLP would be interested in hearing from applicants who have worked in a Residential Conveyancing Team. The ideal candidate will be able to demonstrate their organisational skills, meet deadlines and work well under pressure in a team environment, whilst managing client expectations.
Key Responsibilities
• To take initial instructions from clients and open files through the Office Management System.
• To deal with client cases from initial instruction to completion under supervision.
• To liaise with clients both in office meetings and via telephone discussions.
• To receive and issue correspondence/mail from/to the client, agents instructed on behalf of the client and third parties.
• To time record all work undertaken.
• To attend outside appointments and training courses as required.
• To report to and act on instruction from the head of department.
• To generate new business for the department and the firm.
• To adhere to Quality and work management Systems.
• To achieve Key Performance Indicator targets, development targets and evaluate marketing of the Residential team.
• To be flexible in supporting other members and undertaking other areas of work within the department as needed.
• To maintain Lexcel accreditation and follow procedures for case/file management.
Required Skills and Experience:
• Previous experience within a busy Residential Conveyancing team.
• Ability to work on own initiative and as part of a team.
• Supervision of staff members (desirable).
• Familiarity with the Lexcel accreditation including file reviews, corrective actions and procedures for case/file management (desirable).
What you get in return
• 25 days holiday per annum (in addition to statutory days) and an extra day off for your birthday.
• Social events throughout the year.
• Death in Service - 4 x your annual salary.
• 24 hour Employee Assistance Programme.
• Company Pension Plan (after a qualifying period).
• Discount on Legal Services - 20% for Franklins' employees and 10% for family and friends.
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