Job Introduction
We are recruiting for a Service Advisor to join our Toyota Dealership in Stratford-upon-Avon. The hours of work are Monday - Friday, 08:00 - 18:00, as well as working Saturdays on a rota basis.
Excellent basic salary with OTE of £33,000 plus benefits.
You will be well versed in delivering high levels of customer satisfaction in a very busy and demanding environment. Working as part of a team, you will be responsible for:
1. Greeting customers and managing their expectations.
2. Providing detailed information about services and products.
3. Handling customer inquiries and complaints efficiently.
4. Maintaining accurate records of customer interactions.
Minimum Requirements:
1. Previous experience in a customer service role, preferably in the automotive industry.
2. Strong communication and interpersonal skills.
3. Ability to work under pressure and manage multiple tasks.
4. Full driving license.
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