Customer Service Advisor
We’re looking for a highly motivated Customer Service Advisor to complement our fantastic team in our Lettings Support Centre in Wenvoe, Cardiff. As a Customer Service Advisor you will provide property management and tenancy administration support services to branches, landlords and tenants.
We offer a clear, defined career path, support to study for relevant job qualifications and a fantastic reward and recognition scheme, all wrapped up in a fun and positive working environment.
What’s in it for you?
Support in training towards ARLA – NFOPP qualifications (additional £1,000 on basic salary once qualified)
Industry leading training and development
Demonstrable career ladder
Opportunities for progression
Collaborative, rewarding and fun environment
Team incentives
Key responsibilities of a Customer Service Advisor:
The main purpose of your role is to provide a property management and tenancy administration support service to branches, landlords and tenants. You will also co-ordinate and liaise with contractors to ensure repair/maintenance works are carrier out in time and to agreed standards and co-ordinate and arrange relevant statutory safety checks. Skills and experience required to be a successful Customer Service Advisor:
Outstanding Customer Servi...