PART TIME Customer Service Support Job Type: Part-time, Permanent Location: Kendal, Cumbria Salary: IRO £23k pa pro rata Hours: Monday to Friday, 9.30 to 14.00 hrs ideally (22.5 hrs per week) We are excited to offer an opportunity to join our client’s team as a Part-time Customer Service Support at their Kendal office. If you’re looking for a part time position, then this role could be the perfect opportunity for you This role is crucial for managing orders and providing administrative support to managers. As part of a small, established team, the successful candidate will also assist with client accounts and contribute to various customer service functions. Day-to-day of the role: Enter and manage orders from entry to delivery, ensuring smooth operation and customer satisfaction. Update stock availability and ensure accuracy of product descriptions, images, and pricing within Amazon’s system. Address customer enquiries and resolve specific issues related to orders. Liaise with external warehouse providers and delivery/haulage companies. Support account managers and participate in regular online meetings to address operational issues and plan future requirements. Utilise customer systems and SAP for daily operations. Engage in continuous improvement of current practices and role development. Handle the picking, packing, and dispatching of small orders from our Kendal warehouse. Assist in stock takes and perform other associated office tasks as needed. Required Skills & Qualifications: Experience using Amazon’s Vendor Central system is ideal. Strong customer service and communication skills. Proficient in Microsoft Excel and Word. Experience with SAP is an advantage. Exceptional attention to detail with the ability to prioritise and organise effectively. Analytical and proactive approach to problem-solving. Calm and helpful demeanour in all customer interactions. Ability to work independently with minimal supervision and manage own workload. Clean driving licence is advantageous. Benefits: 25 days holiday pro rata Opportunities for role development and training. Discount on all products Part of a supportive and dynamic team. This is a great opportunity for anyone who is looking for a part time role, if this is of interest to you, please APPLY NOW