Salary: £23k - £25k (this could be negotiable based on experience) + Commission – Realistic £50k OTE.
Location: Office / Out in the field / Home based.
Reports to: Managing Director
Requirements: Driver's license and ability to drive within 45 minutes of Worthing / Lancing.
A long-established West Sussex IT and Telecoms company is looking for a relationship and customer-centric focused Account Manager to join their team. They are a highly successful and established SME telecoms company providing Telephone Systems, Line & Call Services, eBusiness, Broadband, and Mobile & Networking Services to SMEs in their territory.
This role involves managing 100 – 200 accounts in the South of the country, ensuring they are looked after to the highest level.
1. Business development within existing accounts, ensuring excellent customer service, renewals, and being a success manager for all their needs.
2. Calling lapsed clients and warm leads from marketing in the local territory to gain new business and add to your existing portfolio.
3. Account management - Looking after SMEs who already use the company and its products/services, ensuring they are satisfied with the service they receive.
4. Up-selling / Cross-selling - Seeking opportunities to encourage further sales from existing clients by identifying gaps in their products and systems that can be filled with the company's offerings.
5. If you have strong account management, sales executive, or lead generation experience, this warm high-earning role could be suitable for you!
6. KPIs are set around upselling, cross-selling opportunities, client visits, and revenue.
7. You will earn commission on renewals, new business, upgrades, hardware, software, and inbound leads.
Interview Process: 2 stages - phone call and face to face.
If you feel you would be a good match for this role, please submit your CV for a quick callback and more information!
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