About the role Role Summary Part of the team responsible for the purchase ledger process. Involved in journal entry processing, reconciling supplier statements, chasing outstanding invoices and recording and processing of invoices. In addition, taking on responsibility for ad hoc transactional accounting tasks. Salary: £26,500 Hours of work: 35 per week Contract: Permanent Probation Period: 6 Months Notice Period: 1 Month Who are we? We provide more than 13,000 homes across Kent, Sussex and Surrey. Over the years we have invested heavily in our homes and continue to do so as part of the Peabody Group. We promote hybrid working and have more than 300 employees based in various locations across our operating area. What will you be doing? Role Specific Responsibilities To proactively support all colleagues to achieve the department objectives and to exceed the groups accounting and service level agreement needs, providing an effective and efficient customer focussed service to the group. To ensure compliance with the group policies and procedures including the Financial Regulations, delegations, and bank mandates. To investigate and resolve all queries daily regarding the purchase ledger function especially the IPOS system and notify staff and management of any concerns as required. To assist with researching and collating source data as required by accountants and management. Ensure all invoices and other documentation is filled correctly. To be the first point of contact for suppliers and enquiries to the Financial Accountant and purchase ledger team. Ensure that invoices received by the group are addressed correctly are arithmetically correct and processed within supplier terms and conditions. Weekly and fortnightly preparation and finalisation of supplier payments runs for multiple companies. Assist customers and suppliers with queries relating to the payment of invoices. General To proactively support all colleagues to achieve the department objectives and to exceed the groups accounting and service level agreement needs, providing an effective and efficient customer focussed service to the group. To ensure compliance with the group policies and procedures including the Financial Regulations, delegations, and bank mandates. To investigate and resolve all queries daily regarding the purchase ledger function especially the IPOS system and notify staff and management of any concerns as required. To assist with researching and collating source data as required by accountants and management. Ensure all invoices and other documentation is filled correctly. To be the first point of contact for suppliers and enquiries to the Financial Accountant and purchase ledger team. Ensure that invoices received by the group are addressed correctly are arithmetically correct and processed within supplier terms and conditions. Weekly and fortnightly preparation and finalisation of supplier payments runs for multiple companies. Assist customers and suppliers with queries relating to the payment of invoices. To adhere to the equality, diversity and inclusion policy and actively promote equality of opportunity wherever possible. Recognise, respect, and promote the different roles and diversity of individuals. To actively contribute towards the key performance indicators and professional standards. Work in accordance with the General Data Protection Regulations (GDPR) and Data Protection Law and be responsible for the integrity of personal information you process. This may include identifying anomalies in data and investigating and correcting them where appropriate. Ensure you attend training on data protection regularly. To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act (1974) and relevant EC directives. To participate in training, attend other meetings, and staff events as required. Be an effective member of your team, presenting a positive impression of your section and the Group. Take responsibility for recognising and recording customer complaints, however made, and ensure that any complaints allocated to you are responded to within policy requirements. Maintain professional curiosity in all interactions with residents, be aware of and report and record any potential safeguarding issues promptly and appropriately. Maintain awareness of budget requirements and value for money while delivering your role. Consider and highlight any risk to the organisation or individuals whilst delivering your role. Consider resident feedback (the resident voice) in all service delivery, using data and insight and actively engaging with residents to understand their needs, views and priorities and tailor services accordingly. About You Education & Qualifications A good standard of education with GCSE maths and English. AAT level 3, bookkeeping or similar qualification. Key Skills & Competencies Previous Purchase ledger experience Previous use of a purchase order system Bookkeeping skills Experience in computer record keeping IT and Excel skills Office Administration Experience Demonstrable experience of analysing data to reach sound conclusions. Behaviours Accuracy and attention to detail. Excellent numerical skills. Analytical and inquisitive approach to work. Excellent planning and organisational skills. The drive to meet high personal standards and commit to challenging goals and objectives. Great customer service skills. Evaluates and reviews work to ensure it consistently meets high standards. The ability to interact and build productive relationships internally and externally. Communicates effectively and professionally, projecting a positive impact on recipients. Ability to think innovatively while assessing risks and opportunities in a measured way. Why Choose Us Contributory pension scheme 4% to 10% matched contributions Hybrid working Free onsite car parking Life assurance of 4x annual salary (Terms and Conditions apply) 30 days annual leave in addition to bank holidays Two volunteer days per year Employee assistance programme (24/7 telephone advice, information portal & face to face counselling sessions) Corporate eye care scheme providing free eye tests and free VDU glasses or contribution towards VDU glasses Extensive annual Staff Wellbeing programme Enhanced maternity, paternity, and shared parental leave provision Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.) Annual flu vaccinations Access to an extensive range of corporate discounts on shopping, travel & days out Social events, including lunchtime walking, rounders, festive Fridays Travel loan Our Values Our culture is about the shared values, beliefs and behaviours that determine how we do things, then the ways and systems of working that help to get those things done. Our new values, principles and behaviours will put customers at the heart and provide the foundation for the culture of the new organisation. Only by delivering a cohesive and customer-focused culture will we be able to achieve our purpose and priorites. Equal Opportunities Statement TCH is an equal opportunities employer committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender, gender reassignment, sexual orientation, pregnancy and maternity or paternity, race or ethnicity, religion or belief, marriage and civil partnership, or caring responsibilities. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join TCH. We are recognised as a ‘Disability Confident Committed Employer’. As part of this commitment, individuals who disclose at application stage that they have a disability, will be invited to interview provided they demonstrate that they meet the minimum criteria for the vacancy. Candidates will be asked if they require any support or reasonable adjustments to enable them to fully participate in the recruitment process. Applications Please complete our online application form by clicking the Apply button below. We reserve the right to bring the closing date forward, so we strongly encourage early applications. Please note: As an employer, Town & Country Housing does not provide sponsorship as a licensed UK employer. Key Dates Applications Close: Wednesday 19th March 2025 Interview Dates: Friday 28th March 2025