Job Title: IT Support Engineer Location: Walsall, West MidlandsSalary: £27,000 - £35,000 + 25 Days Holiday (rising with service), Vendor Certifications, Private Pension, Private Healthcare, Pool Cars/Vans
Are you an experienced IT Support Engineer looking to level up your career?
We are seeking a skilled IT Support Engineer to join a leading Managed Service Provider (MSP) based in Walsall, West Midlands. In this role, you will provide expert technical support, lead innovative IT projects, and mentor junior team members - all while working with cutting-edge technologies.
This is an exciting opportunity for someone with strong IT support experience, especially in the Managed Services industry, to join an ambitious and growing team.
Key Responsibilities
* Deliver advanced technical support to clients, resolving complex hardware, software, and networking issues.
* Monitor and maintain clients' IT systems to minimize disruptions and downtime.
* Lead the design and implementation of IT projects and solutions tailored to clients' needs.
* Act as an escalation point for junior engineers, sharing expertise and best practices.
* Stay updated with the latest technology trends to continually improve service delivery.
Requirements
1. Proven experience in IT support roles, preferably in a Managed Service Provider (MSP...