In 2021 we changed our name from Ipswich Building Society, part of our commitment to continue to find new ways to serve our members, to grow independently and responsibly, to increase the availability of our services and to support the financial needs of people in Suffolk and beyond. We’re driven by doing what’s right. Our reputation is based on it. Our mission is to be a safe home for savers and to provide safe homes for our communities. We’re proud of our home and the people who make it. Proud of our values and way of life. And we know our community isn’t just where we are; it’s how we are. We believe ‘Community’ goes beyond location, generation or circumstance – it happens wherever people come together.
The business is looking to develop the right individual within this role to ensure they have full competence to stay with the business and in the role for the long term.
Responsibilities include:
1. Support with product set up and administration:
* Market research and market monitoring
* Comfortable working with data and carrying out market research
* Able to communicate accurately and effectively both verbally and in writing
* A team player, able to work with other specialists across our organisation
* Able to work under pressure and still smile
* Updating MI and providing MI reports e.g., on product sales; mortgage and savings maturity
* Support with product set up and administration
* Product Development Group administration including overseeing the distribution and sign off of product papers
* Creating/checking product templates and other documentation
* Liaising with external partners, e.g., Co-ordinating product set up, providing notifications to product sourcing systems, checking sourcing systems and notifying of any amendments required
* Updating rate guides
* Updating product information on websites
* Updating and maintaining the log of all products launches and changes
* Maintaining accurate and relevant documentation
* Updating product details into pricing models
1. As required helping the rest of the department with:
* Administration
* Updating of the Society’s websites
* Support with Year End Process and Annual General Meeting
2. Other duties:
* Adherence to Society and department processes and procedures
* Own personal development and to keep up with current relevant issues in relation to own role and the Society
* Understanding risks associated with in day-to-day activities, and adhering to Society risk controls through event and near miss reporting
Your apprenticeship training will be delivered online via Skills Edge Training and will be accessed from your employers site address.
Monday to Friday, 9:00am to 5:00pm, with a 1-hour lunch.
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