Do you have experience in retail or hospitality?
Does working in a customer-driven environment appeal to you?
Would you like a role with excellent career prospects?
If you have answered yes to all of the questions, then we would like to hear from you!
About the role:
The Key Holder is responsible for assisting the supervisor / Management Team with the day to day running of specific tasks, normally over a number of departments within the club and has additional responsibility to hold club keys.
We are looking for somebody who can demonstrate excellent communication and people skills and has a passion for providing first-class service.
Industry and compliance training will be given.
Main Responsibilities include:
* To ensure customers have the best experience.
* Spotting opportunities to upsell our product/service to achieve club targets.
* To ensure that operating standards and procedures are strictly adhered to.
* To ensure that all legal requirements are maintained within the department with particular attention to Gambling Law, Hygiene, Health and Safety, and Liquor Licensing.
* Be able to operate in multiple departments within the club.
* Hold keys and open and close the club as required.
Here’s what’s in it for you:
* 28 days holiday (including Bank Holidays) increase with service.
* Monthly Bonus Scheme.
* Contributory Pension Scheme.
* Life Assurance.
* Company Uniform.
* Discounts with high street retailers and restaurants through our benefits portal.
* Employee assistance programme.
The really important bit:
* Due to the nature of our business you must be over 18 years old and have the right to work in the UK prior to applying.
* MERKUR Casino UK Limited and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles require applicants to undergo screening appropriate to the post, including checks with previous employers and Disclosure Barring Service (DBS) and/or Disclosure Scotland.
About Us:
MERKUR Slots are part of the Gauselmann Group, a family-owned German company that trades in over 40 European countries and is regarded as the foremost provider of gaming machines in Europe. In the UK, we currently operate over 220 high street Adult Gaming Centres under our MERKUR Slots Brand, as well as having 3 bingo clubs, including Europe’s largest bingo hall.
Agencies: We are not accepting speculative CV’s or profiles and kindly request that you refrain from contacting us.
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