About You:
We at Best Practice Network share the belief that every child, regardless of their background, should benefit from an excellent education. To achieve that, we support and train the educational professionals who work alongside them to be the best they can be, so in turn, they can transform the lives of children and young people.
We're a friendly, DfE accredited, Ofsted outstanding training company providing apprenticeships, professional development and the DfE's 'Golden Thread' (trainee teachers to school Executive Leaders). We are adaptable, collaborative, and genuinely value the work we do to support the education sector, as much as our trainees do.
Our people are at the heart of our business and our passion and commitment to education is what drives us. As a result, we have seen incredible growth over the last few years both nationally and internationally.
We aim to be an employer where everyone can be themselves, do their best in an inclusive working environment and where all colleagues can thrive and reach their full potential. We want to attract, develop and retain individuals with different experiences, backgrounds and perspectives.
About the Role:
The ITT Sales and Recruitment Executive is an integral part of Initial Teacher Training provision (apprenticeship and fee-funded routes) and will be responsible for securing schools, employers and candidate matching service through:
* Excellent customer service
* Efficient coordination of the learner journey
* Effective support and coordination services
Responsibilities:
* Develop and maintain strong, professional working relationships with customers, clients and other third parties
* Carry out engagement calls to both applicants and employers
* Proactive recruitment of schools and monitoring of job boards, follow up on all leads as directed
* Respond to enquiries through various platforms including Freshdesk, Zendesk, email and phone calls
* Ensure that enquiries are acknowledged and dealt with promptly, efficiently and courteously
* Work with colleagues to document and improve processes
* Take ownership of and provide visibility into the progress towards KPIs
* Role model values including working collaboratively, striving for excellence, working with integrity and undertaking continual learning
* Adhere to Best Practice Network and Supporting Education's policies and standards
* Any other duties as may be required
About You:
* Be reliable, hardworking and professional
* Have proven sales experience
* Possess an excellent customer service manner, both written and spoken
* Have the ability to organise, plan and prioritise time and tasks effectively
* Work well under pressure with the ability to deal with issues as they arise
* Be open to change, actively seeking ways to improve all aspects of the business
* Be highly competent using MS Office and Teams
* Demonstrate accuracy and attention to detail
* Driven to see things through to successful completion and results
* Highly numerate and literate
* Understanding of the wider education and schools' landscape
* Knowledge of and affinity for the Education & Skills sectors
* Creative, innovative and able to solve problems
Our Benefits:
* 28 days holiday and get an extra day for each year you stay with us, up to max 33 days PLUS bank holidays.
* We pay for a Healthcare Plan once you've passed probation, which includes access to a private GP.
* From day 1, free life insurance covering up to x4 your salary.
* We'll both add money into your pension pot after 3 months.
* Get 25% off online learning resources for year 1 to GCSE with EdPlace.
* Choose what flexible benefits you want after you've passed probation - this could be buying extra holiday, dental, topping up your healthcare plan, bikes, gym membership, electric cars and give as you earn.
BPNINDEED!