Our client is seeking a Senior Pensions Officer to join their dynamic team on a 3 month temporary contract (potential to turn permanent). This role offers an exciting opportunity to work collaboratively with the Payroll Lead, ensuring effective delivery of all pensions processes and broad compliance with statutory regulations.
What you'll do:
As a Senior Pensions Officer, you will play a crucial role in ensuring the smooth operation of all pensions processes. Your excellent communication skills will be put to good use as you liaise with customers, resolving any queries they may have regarding data, processes, procedures, or regulations. You will also provide invaluable support to Pension Officers dealing with escalated or complex pension issues. Your ability to manage tasks effectively will be essential in meeting legislative and organisational deadlines.
1. Ensure that all pension work requests are processed accurately within defined timescales and according to policies and procedures.
2. Facilitate with the production of annual returns for the Council and other Pension Schemes.
3. Contribute to the overall effectiveness of the service through training and development of individuals.
4. Liaise with customers to ensure pension queries on data, processes, procedures and regulations are dealt with effectively.
5. Support pension officers to deal with escalated and/or complex pension issues.
6. Manage the activ...