Our client is a major player in the Global Freight Forwarding market and is now looking for a Freight Forwarding Export Team Leader to be based in their office in Leeds. This is a very exciting opportunity for the right candidate to join a massive blue-chip organisation with progression.
Role Responsibilities
You will be responsible for leading a team of 6 in the Air and Ocean Freight department, reporting to the Branch Manager. Your responsibilities include:
1. Managing the Air and Sea freight department and planning the day-to-day work of the Operations and Customer Service teams.
2. Handling the end-to-end processes in the Export Department with your team.
3. Driving performance of AFR & OFR teams, providing leadership across areas of responsibility, and inspiring people to engage with the business to deliver key results.
4. Ensuring file level GP, cost allocation, and operations controls are delivered through the empowerment of your teams.
5. Supporting in KPI achievements and overseeing the team's performance, guiding them in the correct direction through performance reviews and evaluating team members.
Skills & Qualifications
1. Proven track record of leading a team.
2. Ability to inspire and motivate people.
3. Ocean Freight Export experience with a good knowledge of Air & Ocean Freight processes and systems.
4. Proven ability to identify and meet customer service needs in a professional and friendly manner.
5. Experience of delivering and reporting back to Managers on data/business performance as requested.
6. Knowledge of Freight Forwarding industry, exports, imports, and customs-related processes.
7. Interpersonal skills, influencing, communication, relationship management, cultural awareness, and ability to work across teams.
8. Clear and concise communication skills, both written and spoken.
9. Experience of HMRC processes for Imports and Exports.
10. Commercial awareness.
Package & Benefits
1. Salary circa £32,000
2. 25 days holiday
3. Advantages scheme
4. Contributory pension
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