Salary:
Competitive Salary + Bonus + Excellent Benefits
Operations Assistant - Cambridge - Plumb Centre
So, who are we? We are Plumb Centre, part of the Wolseley Group, a leading specialist trade merchant across the UK and Ireland. We pride ourselves on putting our people and customers at the heart of everything we do—and best of all, we provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including:
* Annual leave (increasing with length of service)
* A generous pension scheme (matched up to 9%)
* The potential to earn bonuses
* Enhanced maternity/adoption leave
* Access to a great range of online and high street discounts
We also promote positive health and well-being by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!
As a Operations Assistant based in our Cambridge branch you’ll be responsible for:
* Serving customers on the counter by understanding their needs and recommending the right products.
* Responding to emails and answering phone calls in a friendly and helpful way, providing great service and building good relationships.
* Talking to new and existing customers to find sales opportunities and grow customer connections.
* Creating accurate quotes, processing sales orders and raising purchase orders on time.
* General warehouse duties like picking and packing orders, receiving stock, updating records and keeping the warehouse organised.
This is a full-time permanent role working 40 hours per week, Monday to Friday along with Saturday mornings on a rota basis from 8am - 12 noon.
And here’s what we’d like you to have:
* Industry or merchant experience.
* Excellent communication skills and confidence in customer interactions.
* Computer literacy and a willingness to learn new processes.
* Experience in sales or customer service would be ideal.
We look forward to receiving your application!
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