Duties will include:
1. Excellent customer service.
2. Organising team schedules and addressing any staff issues.
3. Evaluating employee performance and providing training and guidance as needed.
4. Filling in for absent employees and assisting teams as needed to successfully complete projects.
5. Ensuring that employees follow company policies as well as health and safety regulations.
6. Ensuring a high and consistent standard of customer service.
7. Assisting the centre manager in the running of the centre, supporting him in all areas of health and safety, payroll, and financial matters.
8. Overseeing the effective running of the plant area, ensuring plant care, commerciality, maximising sales, and lowering wastage are all achieved.
If you would like to join our family-run business and bring your ideas and talents to our fast-growing company and forward-thinking team, we want to hear from you.
Qualifications:
1. Excellent customer service.
2. Horticultural knowledge.
3. Able to work on one's own initiative.
4. Adhering to company policies.
5. Ability to work well under pressure.
6. Good time management.
7. Professionalism and reliability.
Work Schedule: Full Time - 40 Hours Per Week - Including Weekends
At British Garden Centres, we aim to deliver a great experience in our Centres and go above and beyond in creating exceptional customer service. Our passion for gardens and plants is what makes us special. In our stores, we showcase this through our own brand and branded products, concession partners, and services.
Horticulture Managers play an essential role in delivering customer experience across our stores - driving sales, promoting customer loyalty, providing excellent plant advice, and maintaining department standards, whilst working alongside the Garden Centre manager to set a standard within our Centre. Full responsibility for the running of the plant area and adjacent products is required, along with plant knowledge, maintenance, commercial buying, and merchandising.
What we Offer: Benefits include onsite car parking and staff discount at our Garden Centres and Restaurants, as well as the Woodthorpe Leisure Park.
#J-18808-Ljbffr