Infrastructure Design Engineer Job Req ID: 34933 Posting Date: 4 Sep 2024 Function: Engineering Unit: Digital Location: Ipswich (4405), Ipswich, United Kingdom Salary: Competitive plus benefits You need to be eligible to hold a minimum of SC clearance Why this job matters The Software Engineering Specialist independently executes advanced activities to deliver the engineering strategy and roadmap that supports BT's commercial strategy through cross functional business partnering and the participation of a team that pursues innovation as well as engineering excellence. What you'll be doing Play a pivotal role in the planning and execution of tasks necessary for the design and deployment of complex technical solutions, such as research, scoping, designing, and implementing IT platforms and solutions. Create essential artefacts to facilitate business transformation, including impact assessments, design documents, and implementation guidelines. Assist in the ongoing changes to requirements for platforms and systems. Develop and sustain in-depth knowledge in one or more specified areas. Aid Solutions Architects in developing platform design documents and future roadmaps. Demonstrate a keenness to learn and acquire additional skills. Actively identify and resolve risks, issues, and defects to maintain the required standard of delivery. Review personal work and that of peers to spot and highlight errors or potential problems. Forge working relationships and communicate with a variety of project stakeholders across teams to ensure tasks are completed, progress is reported, and impacts on other components are managed. The skills you will need We are looking for individuals with a range of skills in one or more of the following areas/disciplines, and a good understanding of on-prem infrastructure including, networking, monitoring, firewall management would be an advantage. Databases (Oracle, SQL) Virtualisation (VMware products such as vSphere, Horizon, AppVolumes, NSX Load Balancers, Virtual Desktop Infrastructure) HPE Hardware and monitoring applications (HPE Storage, Fabric Switches, Backup Technologies) Microsoft Tech Stack (Active Directory, MS Exchange, MS SharePoint, File Services, Windows Operating Systems) Operating Systems (Linux (RHEL), Windows Server 2019, Solaris) Not all of the above boxes need to be ticked, we are looking for candidates that have experience in one or many. The successful candidate will work in a medium size team along with junior and senior infrastructure design engineers, owning the design of the platform and also being 4th line support in a multi-department service model. Is eligible to hold a minimum of SC clearance Is able to regularly attend Defence offices as per customer / platform requirements Holds a technical degree or industry-relevant experience or relevant demonstrable knowledge Is able to read, understand and update complex design artefacts Can communicate effectively with a range of customer types across the business, both internal and external Stakeholder management - evidence of managing multiple stakeholders across a variety of roles and seniority levels Is able to develop subject matter expertise in engineering functions such as Service Management, Network Management or Infrastructure Management Can work under direction in a fast-paced environment on a variety of projects or issues Has an understanding of ITIL practices and understands how they apply to IT Service Management platforms Short Description Annual On target bonus 10% (personal and company multipliers) BT Pension scheme; minimum 5% employee contribution, BT contribution 10% Life Assurance Direct share scheme Exclusive colleague discounts on our latest and greatest BT broadband packages 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers Discounted EE TV including TNT Sport and the NOW Entertainment membership Great support for working parents including pay whilst on maternity, adoptive, and paternity leave Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc. 25 days annual leave (not including bank holidays), increasing with service with buy holiday option Volunteering days so you can give back to your local community Brand new electric vehicle salary sacrifice arrangement, known as 'My EV' About us BT is part of BT Group, along with EE, Openreach, and Plusnet. Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding. We value diversity and celebrate difference. 'We embed diversity and inclusion into everything that we do. It's fundamental to our purpose: we connect for good.' We all stick to the same values: Personal, Simple, and Brilliant. From day one, you'll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won't be alone: we'll be there with help and support, learning and development. This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.