Senior Revenues Officer
Location: Leicestershire
Contract/Salary: £18-£22 per hour (via umbrella)
Hours: Full-time, standard office hours with hybrid working options available
About the Role
We are seeking a Senior Revenues Officer to join our Revenues team in Leicestershire. As a Senior Revenues Officer, you will play a vital role in overseeing Council Tax (CT) and Business Rates (NDR) billing, recovery, and enforcement processes. While this position does not involve direct staff management, you will be expected to provide expert guidance and support to the wider team, ensuring the efficient operation of services and the maximisation of income.
This is an excellent opportunity for an experienced professional who is looking to use their skills in a senior capacity within a dynamic team.
Key Responsibilities
Deliver expert support in Council Tax and Business Rates billing, recovery, and enforcement as a Senior Revenues Officer.
Manage the visits process to maximise income and identify growth opportunities.
Effectively handle and resolve complaints, ensuring a high level of customer service.
Oversee and manage the annual billing process to ensure timely and accurate delivery.
Complete statutory returns, ensuring accuracy and compliance.
Support project management efforts related to Revenues services, including system updates and process improvements.
Utilise Academy and Enterprise ICT systems for efficient processing and data management.
Manag...