At LiveBuzz, we're not just about events—we're about creating unforgettable experiences As a leading event tech provider, we power some of the world’s biggest exhibitions and conferences with cutting-edge websites, registration, exhibitor manuals, event apps. Now, we need an office based superstar Customer Success Manager to help ensure our clients and event visitors and exhibitors receive first-class support and assistance every step of the way What You’ll Be Doing (and Loving) Assist visitors via Zendesk and calls with their registration queries, ensuring they have a smooth and hassle-free experience. Handle customer enquiries with professionalism and efficiency, resolving issues promptly and effectively. Monitor customer service performance metrics and drive continuous improvement. Be the voice of our clients and visitors within LiveBuzz, helping shape future service developments. What Makes You the Perfect Fit? You’re a natural communicator with excellent problem-solving skills. A customer-first mindset—you go the extra mile to make sure every interaction is a great one You thrive in a fast-paced environment and remain calm under pressure. Experience of customer service tools, preferably Zendesk.bett You’re passionate about events and technology, and you put customers and visitors at the heart of everything you do. Why You’ll Love Working with Us Join a buzzing team that’s all about innovation, collaboration, and having fun. Plenty of room to grow in a fast-moving, dynamic company. Competitive salary and perks to keep you happy and motivated. If you’re excited about making a real impact and being part of a company that’s shaking up event tech, we want to hear from you Send your CV and a cover letter to recruitmentlivebuzz.co.uk and let’s chat About LiveBuzz: LiveBuzz is an award winning provider of Event Registration, Event Websites and Event Staffing. LiveBuzz makes the professional lives of event organisers and event marketing managers better. Recently acquired by SeeTickets, LiveBuzz is in an excellent position for growth and can offer the right candidate an exciting career.