We have partnered with a growing company in the field of materials characterisation, offering innovative solutions to various industries. They have recently expanded our portfolio with a new client and product, which requires the addition of a dedicated Service Engineer to the team. The department consists of a manager, two team leads, and a talented group of 15 engineers spread across the UK, with 2 engineers based in our Luton office. The Service Engineer will be joining a well-established team, with extensive product training and support provided to ensure success in the role.
As a Field Service Engineer for Materials Characterisation (TEX), you will play a key role in the installation, maintenance, and servicing of laboratory equipment. This role is a mix of field service and administrative duties, with approximately 1-2 days a week in the office, 3 days on-site with customers, and occasional overnight stays (5-6 per month). The role offers a significant opportunity for growth and skill development through extensive training and support.
Key Responsibilities:
1. Install and commission laboratory equipment at client sites across the UK.
2. Perform preventative maintenance, servicing, and troubleshooting of various lab equipment.
3. Provide ongoing support and technical assistance to clients, ensuring high levels of customer satisfaction.
4. Maintain accurate records of services pe...