Job summary
To provide end to end administrativeand coordination support to the Service Delivery Team ensuring that smooth andefficient services are provided by Mid Hampshire Healthcare Ltd
Main duties of the job
Be the primary contact for MHH member practices and patients for specificclinic/procedure booking and other general enquires required for the services beingrun via the dedicated contact MHH phone numbers.
Monitor the MHH Admin email inboxes, addressing issues raised in a timely manneror escalating to other members of the team, if necessary.
Manage all other incoming and outgoing administration required for the service(namely post).
Deal with general enquiries and ensure these are dealt with efficiently.
Responsibility for incoming and outgoing referrals through electronic referralsystem (eRs) and self-referrals.
Management of EMIS (clinical system) Patient Administration Lists ensuring allservice users are processed in accordance with service operating procedures.
Manage the clinical system EMIS ensuring that the appointment templates are inplace as far in advance as possible.
Booking and confirming patient appointments.
Assist in the administration and delivery when required of clinical and non-clinicalstock within MHH Services.
Assist in the management of test results.
Establish and maintain clear filing systems for administrative paperwork.
Assist in maintaining office equipment and supplies and arranging new orders inaccordance with company policy.
About us
Mid Hampshire Healthcare (MHH) is a GP Federation created in 2014, covering the Winchester and Andover regions of Hampshire.
Our vision is to enhance the delivery of healthcare services for the 220,000+ patients within our local area and in partnership with our 18 Member Practices and 4 PCN's. We develop and deliver Primary Care and Community services across Hampshire. We always strive to deliver the highest standards of care and to have the patient at the centre of the services we provide.
Job description
Job responsibilities
Please refer to the full job description provided with this job advert or please make contact with us for more details.
Person Specification
Experience
Desirable
1. previous work within a primary care or health care setting would be advantageous but not essential.