Job Purpose: Provide operational and administrative support to the clinical operations hub and modality managers to ensure the safe, effective and efficient day-to-day running of the clinical services around the UK. Maintain and monitor service delivery schedules, ensuring schedules offer the required visibility for effective resource planning. This includes transport logistics, preventative maintenance, and fault rectification planning for clinical equipment and inventory. Maintain and monitor workforce deployment across clinical services, liaising with modality managers to achieve the skill mix based on service requirements. Liaise closely with customer points of contact to support effective communications and operational planning to deliver high-quality safe mobile services in the community. Key Relationships: Cobalt staff team, mobile site staff, logistics, support engineers, and external suppliers. Key Areas of Responsibility Operational Duties Support the daily smooth running of the operations hub under the supervision of the logistics and operations manager, maintaining close communication with managers and staff for timely response and management of tasks. Maintain, monitor, and publish staffing rosters to ensure adequate service provision, liaising with modality line managers to maintain skill mix across clinical services. Maintain, monitor, and publish efficient and cost-effective mobile fleet transportation rosters to support the delivery of clinical diagnostic services. Arrange and coordinate site visits and assessment of community locations for suitability according to contract requirements, including completion of associated documents such as permits or licences to enable use of the locations. Liaise with key suppliers to plan the provision of cleaning services, security, stock deliveries, and other required services. Plan and monitor maintenance schedules for all clinical equipment, including peripheral medical equipment, in accordance with manufacturers' recommendations, operational policies and procedures, and health and safety compliance. Maintain asset inventory, monitoring lifecycle, upgrades, and replacements in liaison with the logistics and operations manager. Develop safety documentation, systems of work, and processes to meet health and safety and risk management requirements for mobile and relocatable units and the workforce. Undertake monitoring of supplies and stock checking, ordering clinical supplies and sundries using the purchasing system to maintain accurate records. Specific Duties Maintain positive partnerships with NHS Trusts and other stakeholders on behalf of Cobalt, ensuring continuity of clinical services. Support the service during external visits by Trust or industry stakeholders including CQC and QSI inspectors. Use electronic systems such as operational dashboards, purchasing and asset inventories ensuring contemporaneous and accurate records. Assist modality managers to drive efficiencies through better utilisation of assets and support with monitoring cost, compliance, and delivery, ensuring contractual obligations are met. Assist the management team in planning and delivering projects to support business growth. Contribute to the development and monitoring/delivery of Cobalt's carbon reduction plan. Conduct audits of compliance and performance against departmental and corporate targets and take action to improve. Plan and set standards to direct departmental goals in adherence to Cobalt and legislative quality assurance programs. Liaise with the Infection Control Lead to ensure adequate cleaning services, supplies, and protective equipment are provided on mobile units. Monitor environmental and patient equipment cleanliness checklists and produce reports. Assist in the collation of data and development of KPI reports. Maintain up-to-date and accurate personal CPD records. Support with new staff induction and safety training. Attend operational team meetings and huddles, working collaboratively with other departments within Cobalt. Taking an active part in team meetings and championing the professional integrity of the organisation. Adhere to corporate policy and procedure, advising and mentoring staff, particularly junior staff. Confidentiality Under no circumstances, during or after your employment, may you divulge to any unauthorised person confidential information relating to the Charity, including but not limited to information covering patients, individual staff records, industrial relations, financial affairs, contract terms, and business forecasts. Data Protection Process and use information held on computer or other IT systems in a fair and lawful way, holding data only for specific registered purposes and disclosing it only to authorised persons or organisations as instructed. DBS Disclosure All appointments are subject to a satisfactory initial DBS check and satisfactory repeat checks according to the policy in force at the time. Failure to disclose any convictions or cautions may result in the withdrawal of the post or termination of contract. Equality and Diversity Support the Charity's vision of promoting diversity and equality of opportunity, eliminating discrimination and disadvantage in service delivery and employment through the implementation of Equality & Diversity Strategies and Policies. Health & Safety Take reasonable care of your health and safety and that of others affected by your actions at work. Co-operate with the employer in ensuring all statutory and other requirements are complied with. Infection Control Be aware of your responsibilities for infection prevention and control. Co-operate with the employer in ensuring compliance with infection prevention and control policies and procedures. Information Governance Ensure necessary safeguards are upheld for the appropriate use of patient and personal information. Personal Development Participate in the annual appraisal scheme, maintain competency, and retain records of continuing professional development (CPD) to ensure continuity of membership to your professional organisation. The Environment and EMS Familiarise yourself with Cobalt's EMS and policies, contributing to achieving Cobalt's environmental objectives and targets. This is an outline of the post-holder's duties and responsibilities; it may change from time to time to meet the changing needs of the Charity.