Dual Site Shop Manager Kingston upon Thames Salary c£35,000 per annum plus benefits Are you a passionate retail professional ready to make a difference? This leading hospice based in Surrey, is seeking a dynamic Dual Shop/Store Manager to oversee two thriving charity shops in the local community. The Dual Site Shop/Store Manager role involves co-ordinating all retail activity across two shops in Kingston upon Thames, that are situated close to each other. This includes leading a team of sales staff & volunteers to ensure there is an effective workforce in place to achieve shop KPI’s and deliver excellent customer service across the shops. The Dual Site Shop/Store Manager will split their time between two shops, accordingly, to satisfy the commercial needs of the business. Key Responsibilities: Maximise Profits : Drive sales and increase income across the locations Team Leadership : Inspire and manage staff and volunteers to achieve shop KPIs Customer Service Excellence : Ensure first class experiences for all customers Visual Merchandising : Maintain high standards of presentation in both shops Stock Management : Implement quality control and pricing strategies EPOS Expertise : Utilise sales data to make informed business decisions Ideal Candidate: Proven track record in retail/charity management Ideally Multi-site experience Strong leadership and communication skills Experience gained working within fashion/clothing retailing Proficiency in visual merchandising and shop layouts KPI aware and driven What We Offer: Competitive salary 27 days’ annual leave, plus recognised public holidays – rising to 29 days after 5 years’ service and 33 days after 10 years’ service Training support and development opportunities Employee Assistance Programme – promoting staff wellbeing Access to blue light card discount Access to Pension Scheme Opportunity to make a real impact in hospice care Professional development and training Supportive work environment Chance to lead and innovate in charity retail Join the team and help turn compassion into action. Apply now to become the charities next Dual Site Shop/Store Manager and drive retail success for a worthy cause