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Operations Contract Support Supervisor, Redditch
Client: Arcus FM
Location: Redditch, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference:
4effc7be9215
Job Views:
3
Posted:
18.04.2025
Expiry Date:
02.06.2025
Job Description:
Overview: Do you have experience in managing a team? Do you want to be visible at Director level? Do you want to work for a company with ambitious growth plans? If so, read on to find out more… We have a rare opportunity for an experienced Team Supervisor to join us on a permanent basis. This role can be based in our Upminster or Redditch office.
Responsibilities:
1. Lead a small team of coordinators.
2. Coach and mentor new starters and support the current team on new processes/systems due to new contract wins or changes to current contracts.
3. Create new process documents from scratch and amend current processes, delivering training to the team.
4. Manage workload, priorities, and stakeholder expectations in a structured and methodical manner.
5. Handle team requirements including shift rotas, holiday management, and performance management.
6. Act as the point of contact for team escalations, investigating and resolving issues to ensure stakeholder and team satisfaction.
Qualifications:
1. Strong people management skills with experience in performance management.
2. Confident and self-motivated with a 'can-do' attitude.
3. Exceptional communication skills, adaptable to different styles for clear messaging at all levels.
4. Experience in a similar multi-site business as a Team Supervisor.
5. Knowledge in team management; understanding of commercial or estimation processes is desirable.
6. Excellent administration and IT skills; proficiency in Excel and PowerPoint is desirable.
When you join us, you’ll receive:
1. Salary: Up to £34,643 depending on experience, plus up to 4% bonus scheme, subject to achievement of targets.
2. 25 days annual leave + Bank Holidays.
3. Generous contributory pension scheme with matched contributions between 5% and 6%.
4. Life Assurance.
5. Free eye test and contribution towards glasses with Specsavers (T&Cs apply).
6. Learning & Development opportunities.
7. Funded Training Sponsorship Scheme.
8. Salary Sacrifice Electronic Vehicle Scheme.
9. Cycle to Work Scheme.
10. Health Cash Plan.
11. Up to 10% off B&Q / Trade Point.
12. 20% off Nuffield Fitness and Wellbeing Centres.
Don’t miss out on this great opportunity, apply today by clicking on the ‘apply’ button.
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