Job purpose To provide a friendly and approachable daily HR presence and assistance across Early Talent related administrative HR processes, ensuring excellent attention to detail and ownership of delivery. In addition to these functions employees are required to carry out such other duties as may reasonably be required. Main duties Complete HR, Recruitment and Training administration relating to the Early Talent client group and support other members of the team where necessary. Responsibilities Resourcing and onboarding Schedules and assists in the coordination of assessment days, apprentice recruitment and careers fair campaigns. Schedules and administrates induction programmes for graduate cohorts and apprentices, liaising with managers and HR team. Supports the recruitment lifecycle such as posting adverts, liaising with external organisations regarding advertisements, arranging interviews, liaising with the business and candidates/agencies regarding applications. Professional study and memberships Work with the HR Administrator to ensure that all Early Talent employees have the appropriate professional subscriptions and memberships. Work with the HR Administrator to ensure that Charge out rates and Chargeable Hours Data are correct for Early Talent. Ensures apprentices have completed the relevant enrolment forms prior to studies commencing and liaise with managers to ensure the training plan is in place. Liaises with Kaplan and other training providers as required, and ensure the DAS/Levy account is updated correctly. Produces training agreements for employees Liaises with trainees and apprentices regarding exam bookings. Updates training log, study and exam day information in PeopleHR. Tracks study schedules and exam results/progress, ensuring exam successes are shared on Hub News. Support the training budget process. Employee Lifecycle Works with the HR Administrator to ensure: Employment contracts are issued to prospective employees. New starters and leavers are processes in a timely way Reference requests are responded to The benefit portal and Medicash are updated Sets up inductions and liaises with the relevant Managers and Departments. Assists with the exit interviews process. Liaises with the employment reference checking service – Verifile. General HR Administration Acts as the first point of contact for queries from the Early Talent client group. Provides information relating to HR policy or escalates to Early Talent Advisor as appropriate. Produces standard letters or variations to employment contracts as required. Assists with the compilation of statistical information for annual returns and monthly reports such as the SSR. Supports in the completion of HR administration for the probation process Assists in the preparation for six monthly trainee performance reviews Assists in the preparation for six monthly trainee salary reviews Co-ordinates work experience and student placements. Assists with managing Early Talent employee absence – follows up on messages and advises relevant managers, departments, staff of absence. Assists with the monthly payroll process as and where required Works with the HR Administrator to reconcile monthly sickness and holiday reports Maintains the existing electronic office records and employee records (personnel files and HRIS) to ensure updated information is readily available such as, sickness records, holiday updates, letters, updates to personal information. It is essential that we have accurate updated information and adhere to the principles of the Data Protection Act. Assists Early Talent Advisor and HR Manager with Employee Relations casework as and when required. Assists in ad hoc HR projects as and when required. Equipment used Strong knowledge of MS Suite software, Outlook, PeopleHR. Skills, Knowledge and Experience Educated to degree standard. A CIPD level 3 qualification is desirable. A minimum of 12 months administrative experience - ideally in an HR department Able to deal confidently and effectively with employees and partners. Organised, able to multitask and meet deadlines calmly. Strong written and oral communication skills are essential. Excellent attention to detail Hands on, flexible and proactive Strong IT skills Has a ‘can do’ attitude Has an interest in making a difference to the Mercer & Hole community i.e. to Charity Champion, Wellbeing Champion, DEI activities. Values and behaviours Our Values and behaviours are based on We really want to attract and retain individuals who share our Values: T ogether The firm with the family feel. Express gratitude. Smile. Be humble and confident. Have fun. R esilient Change is imminent, and business is imperfect. Be open minded & agile. Assume positive intent and exercise the power of positive thinking. U nderstanding Each individual matters and will be heard and respected. Honesty, integrity, empathy and kindness are fundamental. S upportive We support what is important to you and show kindness in our behaviour to each other. We encourage each other to realise our potential. T hrive We strive to be the best, innovate and always do exceptional work. That’s who we are and what our clients deserve. Mercer & Hole is committed to cultivating and preserving a culture of diversity, equity and inclusion (DEI). Our people are our most valuable asset. We bring our life experiences, knowledge, creativity, and talents together at Mercer & Hole making it a unique place to work where all can safely thrive.