Title: Gas Service & Breakdown Engineer
Role Overview:
To carry out repairs and service in occupied and/or empty properties in a courteous and polite manner, ensuring that all aspects of work are finished to a high standard, and within targets set by the client.
Benefits:
* 40k basic Salary
* Van and Fuel card
* Company benefits
* Pension etc.
General Duties/Key Responsibilities:
* Undertake all work in accordance with Health & Safety and Gas Safety Regulations, risk assessing work and working environments before starting any works to avoid damages or injuries.
* Carry out repairs to heating and plumbing systems achieving the company target of 90% First time fix.
* Meet target times on allocated calls, with an average minimum of 8 per day, escalating delays to call handlers to ensure the client/customer/resident is kept fully informed.
* Carry out repairs and maintenance, according to the high standards of Sureserve Compliance Central, ensuring correct parts are identified and obtained.
* Maintain accurate records of work undertaken, including the materials used, recording this on the company’s IT system.
* Keep allocated company vehicles clean and tidy at all times, safeguarding and managing a designated van stock, ensuring levels are maintained and that any waste is disposed of according to Company & HSE regulations.
* Work flexibly, with the possibility of work outside normal working hours depending on the needs of the business.
* Maintain a professional and customer-focused approach, ensuring full Sureserve Compliance Central uniform is always worn.
* Report vulnerabilities or concerns to management for escalation.
* Any other duties deemed necessary by your Line Manager.
Requirements:
* ACS - HTR1, CKR1, CENWAT, CCN1
* Passport Bio Data
* Clean DBS/DL
* Driver’s License
* Minimum of 3 years experience; social housing experience is highly desirable.
Are you our next Engineer? Please get in touch with us today.
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