Role: Nexus Operations Support Reporting to: Operations Manager Salary: £25,000 per annum Working Hours: Monday to Friday 9:00am to 6:00pm with flexibility to cover 11:00am to 8:00pm along with occasional Saturday for recruitment events. Location: The role will be based at our Colchester head office: Spicerhaart, Colwyn House, Sheepen Place, Colchester, CO3 3LD. Role profile: To effectively support the Nexus operating goals and the branch network by providing excellent support within a challenging environment. The key responsibility of the role is to recruit suitable team members to underpin the smooth running of Nexus team ensuring the business of Nexus is able to utilise their time to maximum efficiency. This is required whilst delivering exceptional customer service, as outlined by policies and procedures; upholding the company’s brand values and core beliefs at all times. The main duties include but are not limited to: Provide an efficient and high-touch experience for every candidate from application stage to offer, driving the interview process and offer process Communicate effectively with the Nexus Management team Liaise with Operations Manager regarding new positions Telephone Interviews Competency Interviews Relaying job information to applicants Keep candidates’ files up to date Advertise all vacancies via the relevant job boards Conduct the pre-screening of all candidates and conduct interviews over the phone CV Scraping Build good relationships of individuals at all levels within the business Responding timely to all candidates and giving the candidate the best impression during the application process Assisting with recruitment events Ensure “touch points” are met for an exceptional candidate journey Take minutes for all formal meetings. Support BDM’s with uploading team members 1-2-1’s into HR portal and also coaching/training logs. They will also include when time allows or the business needs Assist with branch administration duties and data capture as and when required How to Apply: To apply for this position, please click on the link or email your CV to recruitmentnexusspicerhaart.co.uk. Finer Details: Spicerhaart is one of the leading estate agency groups in the UK. Our independent residential sales and lettings network, which is the biggest in the UK, is made up of our seven established estate agencies in England - haart, Chewton Rose, Felicity J Lord, Haybrook, Howards, butters john bee and Darlows. We also provide conveyancing and legal services, and offer financial services through our Just Mortgages division. Just Mortgages is a trading name of Just Mortgages Direct Ltd, an appointed representative of Openwork Limited, which is authorised and regulated by the Financial Conduct Authority. We are currently conducting our selection process using video software. To be eligible to proceed in our recruitment process, you will need: Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We’ll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website: https://www.spicerhaart.co.uk/about-us/our-people/staff-privacy-policy/ FullTime EstateAgents EstateAgency Spicerhaart ContactCentre Administration Sales Telesales Commission Inbound Outbound Office CustomerService Administrator Negotiation Negotiator CallCentre Advisor Secretary Reception Tenacious Driven Team Member indnexus