Role: Apprentice Business Administrator
Salary: Apprenticeship Standard
Location: Scarborough
Full Time: 35 hours (Permanent)
We are looking for an Apprentice Business Administrator to join our innovative Customer Service Team in Scarborough. We are seeking a confident, driven individual who wants to build their career within the business sector and become the next First Locate Superstar!
No prior experience is needed; just a great work ethic and a driven personality. You will be fully trained and supported! You will be completing your Level 3 Business Administrator Apprenticeship via Juniper Training, with ongoing support from our excellent internal training and dedicated management team. Our Agile Coaches will mentor you through your journey, offering 1-1 support in your role and ensuring your learning is both enjoyable and of a high standard.
Upon successful completion of your 18-month Apprenticeship, our goal is to ensure a seamless transition into a full-time position where you can continue to develop and progress through our exciting career pathway to maximize your full potential.
First Locate is one of the UK’s largest outsourcing Financial Services companies, made up of approximately 250 people from North and West Yorkshire who provide excellent customer service to all our clients and extended customers.
So that’s us, now let’s talk about your role:
* Providing operational business admin support to the team to fulfill client requirements and business revenue targets.
* Querying client customer accounts where there may be discrepancies or misunderstandings as to how balances have come about.
* Data inputting on customer accounts with new information regarding the development of their relationships and situations.
* Chasing customers for outstanding information when relevant.
* Sending out invoices to customers to explain the details of any outstanding debts.
What we need from you:
* Strong attention to detail and accuracy of work.
* Reliability and professionalism.
* Excitement to learn and develop new skills.
* Willingness to learn and grow within the industry.
* Excitement to immerse yourself in our brand and culture while embodying our company values.
* Maths and English GCSE Grade 4/C or above are required for this role.
Why choose First Locate?
We are a Real Living Wage employer and a Gold accredited Investor in People. We believe that our people can be the difference, which is why we offer a range of benefits including:
* A discretionary annual bonus for a job well done.
* A fantastic culture with perks including flexible working and family leave.
* Recognition awards, such as ‘Value Victor’ and ‘Go the Extra Mile’.
* Simply Health Rewards Package – Cash back on Optical, Dental, Physiotherapy, Prescription charges, and more.
* My Wellbeing Service, including 24/7 support and advice line, 24/7 GP access, and counselling services.
* Trained mental health first aiders on all sites.
* Loyalty rewards for length of service, including increased holiday entitlement.
* Have your birthday off, on us!
What Happens Next?
We’ll be in touch if your application is successful, so keep an eye on your emails! We’ll share your CV with the hiring manager for review. If we feel there may be a good match, we’ll arrange a short call to learn more about you and answer any questions you have. We will then invite you to an interview. Our interview process is tailored to each role and can be in person or held remotely. Full details will be confirmed if your application progresses to the next stage.
We are inclusive.
We’re an equal opportunities employer with a diverse, inclusive, merit-based, and equitable workplace. We recognize that diversity drives our creativity, resilience, and success, making our business stronger. Please let us know if you need any adjustments during our recruitment process.
Due to the nature of our business, all offers of employment are subject to satisfactory background and vetting checks, including employment references, DBS (basic), and credit file search.
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