Opportunity information Salary £18000 per year Duration 18 months Advert closing date 17/12/2024 Description As an Academic Services Apprentice, you will provide support to all staff within Academic Services Team and the wider Registry Team. Undertake key aspects of administration relating to all area of the Academic Service Team. Collating and storing highly confidential documentation. Communicating with staff across the organisation and partner institutions. Inputting data onto a Student Records System (Thesis) and other systems as and when required. Checking reports for accuracy and highlighting any errors or discrepancies. Data quality and accuracy when updating systems. To be involved with the organisation and operation of various Ceremonies / Events. To deal with queries by telephone, letter, e-mail and face to face from academic and administrative colleagues and students in relation Academic Services. At peak periods there may be a requirement to work flexibly as necessary. To undertake other appropriate duties as required by the Associate Registrar. To maintain accurate records in accordance with GBS requirements, ensuring compliance and maintenance of relevant systems. Entry requirements Use of Microsoft Office applications including Word, Excel, Outlook, Teams and Sharepoint. Good Attention to Detail. Ability to work well as part of a team Desirable Skills and Experience. Ability to work under pressure and to deadlines. Ability to handle confidential and sensitive information, within the requirements of GDPR. Ability to use initiative and judgement to resolve matters. Training to be provided The successful candidate will complete a Business Admin Level 3 Apprenticeship standard: - Level 3 Business Administrator Standard Functional Skills Level 2 in Maths – if applicable Functional Skills Level 2 in English – if applicable Things to consider Starting salary of £18,000 progressing up to £25,000 after completion Skills required Array Future prospects Excellent progression available within the company. The successful applicant will undertake more responsibilities as the apprenticeship develops with a strong view to securing permanent employment on completion. Hours per week 40 Working week Monday -Friday (times tbc) Apprenticeship standard Business administrator (Level 3) Birmingham, West Midlands, England, B5 4LJ