Customer Service Administrator
Lutterworth | £26,000 - £27,000 | ⏳ Temp to Perm | Office-Based
Are you a customer service superstar with a keen eye for detail? Do you thrive in a fast-paced environment where no two days are the same? If so, this could be the perfect opportunity for you!
YOUR ROLE:
As a Customer Service Administrator, you’ll be the backbone of the customer service team, providing outstanding support to customers, suppliers, and branches across the network.
Your day-to-day will involve:
✔️ Handling customer queries via phone and email with professionalism and efficiency.
✔️ Creating and following up on quotations, ensuring excellent service from start to finish.
✔️ Processing orders with accuracy to minimise credit notes and maximise customer satisfaction.
✔️ Building strong relationships with suppliers to ensure smooth operations.
✔️ Keeping detailed records of calls, emails, and sales activity.
✔️ Resolving customer and supplier queries quickly and effectively.
WHY YOU’LL LOVE IT HERE:
Joining this established and trusted industry leader means being part of a business that values teamwork, growth, and customer service excellence.
Career Growth – With a strong commitment to internal development, there are clear progression paths and training opportunities. Whether you’re looking to step up into a...