Main area Psychology Grade NHS AfC: Band 3 Contract Permanent Hours Part time - 30 hours per week (Tuesday - Friday between 09:00 and 17:00) Job ref 392-RNOH-1148
Site Royal National Orthopaedic Hospital NHS Trust Town Stanmore Salary £28,622 - £30,225 pro-rata per annum inclusive of HCAs Salary period Yearly Closing 04/02/2025 23:59
Please note in order to progress your application, your data will be processed by our 3rd party recruitment providers – North London Partners Shared Service, who conduct recruitment activities on behalf of Royal National Orthopaedic Hospital NHS Trust.
The Royal National Orthopaedic Hospital NHS Trust is the largest orthopaedic hospital in the UK and a global leader in our field. We provide a dynamic working environment where we support frontline staff to implement improvements so that we can realise our vision of being a world leading neuro musculoskeletal hospital providing the best patient care and staff experience in the NHS, delivering world leading research, and offering a strong foundation of education, training and career progression.
Job overview
An exciting opportunity has arisen for an Assistant Patient Pathway Coordinator in the Psychology Department at the Royal National Orthopaedic Hospital.
The post holder will be responsible for providing administrative and clerical support to a busy team of clinical psychologists.
We are looking for an independent, enthusiastic and well-organised person to join our busy team. You must have strong interpersonal and IT skills. The successful candidate will be based within a small team, providing support for each other and ensuring continuation of service at all times.
Duties will include: typing of correspondence, dealing with patient queries, recording and validating activity on PAS systems, and liaising with internal stakeholders. Good typing skills/audio essential and medical terminology an advantage.
Main duties of the job
The ideal candidate will have good interpersonal and organising skills, attention to detail, IT skills and ability to communicate across all levels. The successful candidate will be providing support to the clinical teams and ensuring continuation of service at all times.
Person specification
Qualifications
* Educated to G.C.S.E level with grades A-C in Mathematics, English and ICT or equivalent
* Strong IT skills in relation to Microsoft packages including word/excel and Microsoft to NVQ level 3 or RSA III or equivalent experience.
* Interest in continuing professional development
Experience
* Demonstrable customer service experience
* Honesty, flexibility, reliability and adaptability
* Ability to communicate effectively with people at all levels
* Knowledge of administrative procedures, acquired through training and/or previous experience of working in an administrative environment.
* Accurate data entry, typing and checking skills
Skills and Abilities
* Experience of planning, organising and prioritising workloads to meet deadlines and service requirements
* Good organisational skills with meticulous attention to detail
* Willing to learn new skills and undertake additional training as necessary for the post
Knowledge
* Knowledge of National and Trust pathway targets
* An understanding of relevant legislation, e.g. Health & Safety, Safeguarding, Data Protection, Confidentiality
* Knowledge of medical terminology appropriate to specialism
We are committed to equal opportunities in employment and offer a range of flexible working practices. Part-time and job share applications will be considered.
Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications.
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