Description
Junior IT Asset Manager
Location: Whiteley, Hampshire / Hybrid. Occasional travel to other offices may be required.
Role Overview:
Leidos is seeking a Junior IT Asset Manager to work within the Business Operations team of Leidos CIO, tasked with supporting the management of Leidos’ hardware and software assets. The role will also involve purchasing hardware, software, and miscellaneous IT requirements.
You will undertake IT equipment lifecycle administration and reporting, conduct hardware and software license administration, and maintenance renewals.
Key Responsibilities:
* Develop understanding of, and competence in, IT Asset Management (ITAM), lifecycle activities, and processes.
* Administer goods-in process and associated asset tracking activities.
* Review hardware & software licensing, support, and maintenance contracts with stakeholders and initiate appropriate actions as agreed with the supervisor.
* Input license agreements into the license management application system and maintain all required documentation.
* Work with Leidos Supply Chain colleagues and IT vendors to progress IT procurement requests.
* Administer the corporate mobile phone account ensuring all devices are assigned correctly and aligned with CIO asset records.
* Monitor support ticket workload. Ensure completion of work orders in the IT ticket management system (Service Now).
* Understand and adhere to corporate standards and processes.
* Perform all other duties and responsibilities as assigned or directed by their supervisor/manager.
Required Skills:
* Excellent verbal and written communication skills.
* Strong customer service awareness.
* Understanding of process governance.
* Good organizational skills, methodical and meticulous.
* Confident and self-motivated with a positive can-do attitude.
* Ability to work independently as well as in a team environment.
* Good Microsoft Office skills (primarily MS Word & Excel).
* Flexibility and ability to adapt to rapidly changing demands & priorities.
Desired Skills:
* Understanding of the IT Asset management life cycle.
* Understanding of Service Now or similar ticketing systems.
* Awareness of ITIL 4 processes.
* Understanding of Project Management principles.
* Power BI reporting.
Clearance Requirements:
* Clearance to Start BPSS.
* Clearance for Role BPSS.
Commitment to Diversity:
We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone.
Who We Are:
Leidos UK & EUROPE – we work to make the world safer, healthier, and more efficient through technology, engineering, and science.
What Makes Us Different:
Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security, and solutions.
Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team.
People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills.
Original Posting Date:
2024-09-24
While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary.
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