Job Introduction
We’re experience makers.
And food fanatics. And we’re hiring.
Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we’ll give you all you need to thrive.
Because at Sodexo Live! We’re so much more.
Be part of something greater.
This is an incredible opportunity to join our team at Sodexo Live! St James’ Park, Newcastle United Football Club for season 2024/25, following on from our biggest season yet
With the opportunity to work at both Matchday and Non-Matchday Events, this is a great opportunity for for driven individuals to succeed in a fast and innovative catering environment and to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.
We are looking for customer focused individuals, who want to be a part of something greater.
If this is you, apply to join our team now.
Role Responsibility
* To assist with the setup of your area prior to guests arrival, ensuring all necessary mise en place, equipment and preparation is in place.
* To work efficiently, adhering to company working practices.
* To complete any task assigned by a supervisor, working proactively at all times.
* A comprehensive knowledge of the menu, with the ability to describe menu items in detail to guests while recording orders.
* An understanding of fine dining etiquette, with adherence to this at all times.
* Comprehensive knowledge of wine and champagne lists, with the ability to provide recommendations.
* Providing the highest possible level of customer service.
* Working in adherence with Food Allergens information and service procedures.
* Ensuring all food and beverage products served are of the required standard, well presented, and served in line with service guidelines.
* Extensive knowledge of all beverage products stocked.
* Reporting any guest complaints, queries or issues to a supervisor, assisting in resolving these where possible.
* Complete adherence to all licensing legislation, including that which is company specific.
* Be flexible and adaptable to changes, working in different areas as necessary due to business demands or in line with any reasonable request.
* To comply fully with all regulations relating Health and Safety.
The Ideal Candidate
* Experience is desirable.
* Excellent verbal communication skills.
* Being friendly yet professional.
* Being a team player with an ability to resolve conflict and take criticism.
* Good attention to detail and punctuality.
* Being proactive is key.