Posted on March 07, 2025 by Employer details Value Mobile
Job Details
User Support Technician
Education: Bachelor's degree. Work setting: Help desk. Telecommunications industry.
Responsibilities
* Respond to users experiencing difficulties with computer
* Consult user guides, technical manuals and other documents to research and implement solutions
* Provide advice and training to users in response to identified difficulties
* Collect, organize and maintain a problems and solutions log for use by other technical support analysts
* Participate in the redesign of applications and other software
* Provide business systems, network and Internet support to users in response to identified difficulties
* Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Supervision
* 5-10 people
Computer and Technology Knowledge
* Networking software
* Networking hardware
* Networking security
* Internet
* Wireless networks
Experience
2 years to less than 3 years.
Work Conditions
* Fast-paced environment
* Work under pressure
* Tight deadlines
* Repetitive tasks
* Physically demanding
* Attention to detail
* Sitting, combination of sitting, standing, walking
Personal Suitability
* Accurate
* Client focus
* Efficient interpersonal skills
* Initiative
* Judgement
* Organized
* Team player
Location
Woodbridge, ON
Salary
$30.00 per hour, 40 hours per week
Terms of Employment
Permanent employment, Full time, Day, Evening, Morning
Who Can Apply for This Job?
The employer accepts applications from:
* Canadian citizens and permanent or temporary residents of Canada.
* Other candidates with or without a valid Canadian work permit.
Advertised Until
2025-04-06
#J-18808-Ljbffr