We have an exciting opportunity to lead a small team of welcome staff and volunteers at property. As Welcome Manager, you will head up the staff & volunteer team, on nominated weekends and bank holidays, to welcome our visitors and help them enjoy their visit. As the most senior person on site, you will lead and empower your team to respond to customer enquiries and site issues and be the face of the National Trust.
You’ll be experienced in managing people, delivering outstanding customer service and leading on risk management.
This role is required to work with vulnerable groups including children and any offer of employment or volunteering is subject to a satisfactory enhanced DBS check.
What it's like to work here
Attingham welcomes everyone - our supporters, members, and visitors are vital in helping us continue our work. Whatever your role, you’ll play your part in helping us build relationships and make connections with our regular visitors, those new, and those yet to visit, so we can keep Attingham a special place now, and for everyone, and for ever.
Attingham welcomes more than half a million visitors a year. This is a busy and thriving place to be that is full of life and locally loved. The National Trust team here today conserve and care for the estate carrying on the legacy of the eighth Lord and Lady Berwick who left the estate to the National Trust in 1947.
Built in 1785 a...