Clerical Officer -Band 2
37.5 hours - Permanent
Job summary
Clerical Officer - Band 2 - 37.5 hours - Permanent
We are currently looking for an enthusiastic individual to join our Extensive Care team. This post will be providing full clerical support to Health Care Professional teams that are based at our intermediate care facility (stamford unit) as well as crickets lane.
Working as part of a team, the post holder will act as the first point of contact for all community service users therefore the post holder must have the ability to deal with the general public and have a positive approach to customer care. Administration experience is essential as you will be expected to undertake a full range of clerical tasks.
This post will be predominantly based at Stamford Unit.
Provide a full range of clerical tasks to Healthcare Professionals.
Have a variety of IT skills to be able to use spreadsheets, word processing, e-mails and basic keyboard skills.
To use the patient administration system to book patient appointments.
General office management skills such as filing/management of records and switchboard/telephone duties.
You may be required to provide administration support for services being provided off site.
To work as part of a team and to carry out tasks set by the Administrator/line manager.
To be conversant with all of the services offered within Community Healthcare.
To process incoming and outgoing mail.
To undertake data inputting ensuring deadlines are met as set by the Administrator/line manager.
Knowledge of Data Protection Act, patient confidentiality, risk management and health and safety procedures.
To attend all Mandatory Training e.g. Fire Lectures, Manual Handling, Basic Life Support & Risk Management.
To support the Administrator/line manager in the smooth running of the services provided by the community healthcare setting.
Clerical officers are expected to cover at own and other community facilities during annual leave and sickness absences. The post will include a range of duties, which fall within clearly defined limits.
Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children. Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.
We have a clear set of values & behaviours which we expect all of our staff to demonstrate:
• Compassion
• Accountability
• Respect
• Excellence
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+ & Disabled people.
Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.
The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focusses on the qualifications, skills,experienceand knowledgerequired. These documents are attached on the page and can be downloaded.
The person specification below is not the full personspecification butoutlines the criteria against which your application form will be assessed.
This advert closes on Tuesday 1 Apr 2025