Estate Liaison Officer
Working on our estates across the North Lakes
Permanent, full time (37.5 hpw)
Salary circa £28,500 to £32,800per annum (negotiable on experience) plus great benefits including Health Cash Plan
Home, a place where you belong
This is a great job opportunity for you to join our repairs and maintenance team as Estate Liaison Officer. If you like working in the community and delivering a brilliant experience for customers, then join us Make a difference as you support our customers by overseeing maintenance works on their properties and estates, driving quality standards and compliance. If you fancy working alongside a brilliant team and to continue developing your own career as you grow with us, then read on
Typical day as an Estate Liaison Officer
1. Overseeing maintenance works carried out by our trades team and partner contractors, ensuring high quality work and that our customers are happy with the outcome.
2. Supporting our Maintenance and Contract Manager and Surveyors to improve quality standards of repairs and ensuring homes are maintained to a high standard.
3. Acting on behalf of and representing our customers with trades, contractors and subcontractors.
4. The key point of contact during maintenance works, quickly resolving any customer issues and ensuring that they are at the heart of decision making.
5. Driving customer satisfaction and maintenanc...