IRecruit4 are currently recruiting for an exciting opportunity as a Sales Administrator within the dynamic Sales Order Processing team! In this role, you'll take charge of the entire customer journeyfrom setting up new accounts to processing orders and ensuring seamless communication with clients.
If you're ready to make an impact and thrive in a fast-paced environment, this is the perfect role for you!
Benefits: Monday to Friday Office Hours £25,000k per annum
Profit related pay bonus 25 Days Holiday + Bank Holidays
Private Health Care
Discounts on retailers and restaurants Private Pension
Cycle to work scheme
Free parking
Electric charge points
Carbon neutral company
Responsibilities: Process orders from a shared inbox, advising customer of any price discrepancy or stock issue and delivery date
Process orders taken over the telephone, advising delivery dates and stock availability
Answer telephone queries from customers relating to price, stock levels or delivery issues
Ensure customer pricing is up to date on Sage
Ensure customer information is up to date on Sage and the CRM system
Take part in product training and keep up to date with new products
Contribute towards departmental KPIs
Support the external Area Sales Managers with administrative tasks
Carry out general administration duties related to a busy sales department
Cross teamworking and support
Skills:
Previous sales order processing experience is essential
Customer focused with strong communication skills, both written and verbal
Confident on the telephone and willing to be an active member of the call centre
Accurate with high attention to detail
Previous experience with Sage and CRM software - desirable
Competent in use of Outlook and Excel
Comfortable in policing sales pricing and discounts
Ability to prioritise own workload and work to deadlines
Confident in contributing to new ideas/solutions
Embrace continual change
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