Company: Rise Technical – Swindon, Borough of Swindon
Excellent opportunity for a 2nd Line Support Engineer with strong experience in Windows and Azure programs to join a well-established business offering a technically fascinating position, a great package, and a very collaborative and welcoming team environment!
This company has over 100 years of history and is excited for the future! Having diversified the business to ensure long-term growth and stability, they are in a fantastic position to further grow and dominate their sectors.
In this role, you will provide support to this company’s customers via calls and emails. You’ll work with many non-technical users to help understand issues and resolve them, often by coaching end users through fixes. You’ll predominantly provide support across a Windows-based tech stack. You’ll work on a shift pattern of 1 week on each of the following: 7:30am-3:30pm, 8:30am-5pm, and 9:30am-6pm. This is a fully on-site position with no home working.
The Role:
1. 2nd Line Support
2. On-phone and email-based support
3. Working with a ticketing system
4. Shifts: 7:30am-3:30pm, 8:30am-5pm, and 9:30am-6pm (one week on each)
5. 100% site-based
The Person:
1. Experienced 2nd Line Support
2. Windows 10 and 11, Intune, Defender, and O365 Experience
3. Azure cloud and VMware on-prem support
4. Routing/Switching/WAN/LAN experience
5. Based within a commutable radius of Swindon
This is a fantastic opportunity to join an established business offering a collaborative and welcoming team environment, a technically fascinating workload, and a great package!
Reference Number: BBBH241774
To apply for this role or to be considered for further roles, please click "Apply Now" or contact Tommy Williams at Rise Technical Recruitment.
Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles.
The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications, and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
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