Job summary To support the Clinical Site managers to provide a 7 day service 365 days per year. To manage and support the Administration for the Clinical Site Team and the point of contact for all administrative issues relating to patients' pathway for emergency care. To support the Clinical site managers in ensuring the effective and efficient utilisation of all acute beds within the Trust, with due regard to the balance between the admission of emergency and elective patients and ensuring flow with timely discharges (especially those that require transport). Main duties of the job To facilitate bed allocation for all specialities by ensuring that patients are placed into the most appropriate speciality bed and in doing so support the Trust to meet national targets. Engaging with all areas that impact patient flow across as required. To have on-going awareness of patient flow issues e.g. bed availability, current bed state, outliers, and bed closures. Be the point of contact for all administration relating to patients' pathway for emergency care within the Site Team. Work as part of a multi-disciplinary team and provide proactive management of the patient pathway from referral to admission, transfer to wards, ensuring the entire pathway is managed smoothly and discharges and transport are managed to support flow. To provide training for all Trust staff on how to book the correct transport for all patients that require transport for discharges To work with the Clinical Site Manager to develop expertise and effective high quality patient flow systems, training for all staff re transport bookings for effective discharging.To support the repatriation of patients from other trusts and abroad to the Trust in line with the repatriation policy. To follow the system of escalation regarding bed status Supporting the Lead CSM with transport datix and collecting data for reporting for performance review and for Clinical Governance. About us Diversity is what makes us interesting Inclusion is what will make us outstanding. Inequality exists and the journey to eliminate it is not easy. Every step we take will be a purposeful step forward to deliver a truly inclusive culture where all our people are enabled to deliver outstanding care, where background is no barrier, and where everyone can be their authentic self and we truly represent our patient community. We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where possible. All applicants who have a disability and meet the minimum criteria for the post can opt for a guaranteed interview. If you need additional help with your application please get in touch by calling the recruitment team on 0118 322 6997 or 0118 322 5342. Our primary method of communication will be via email. However, if you would prefer to be contacted through a different method, please inform the recruitment team. Date posted 28 January 2025 Pay scheme Agenda for change Band Band 5 Salary £29,970 to £36,483 a year pro rata Contract Permanent Working pattern Full-time Reference number 193-6956183UCGB5-NCFCO Job locations Royal Berkshire Hospital Reading RG1 5AN Job description Job responsibilities Role Responsibilities 1. To manage and support the administration for the Clinical Site Team and be the point of contact for all administrative issues relating to patients pathway for emergency care and ensuring all staff have appropriate training for booking transport to ensure correct transport booked for timely discharges. 2. Ensure appropriate and effective allocation of beds for both emergency and elective admissions. The aim is to ensure patients are allocated to the right bed for their care. Understand the workload targets, which have been set for clinical areas, and demonstrate commitment to their delivery. Ensure that quality and risk management issues are escalated appropriately. 3. To have ongoing awareness of capacity issues e.g. Bed availability, current bed status, outliers and bed closures. 4. To utilise the escalation policy and cross care group transfer procedures appropriately. 5. To effectively communicate the bed state to key personnel (ie On call manager, Clinical Site Manager, directors etc). 6. To take every possible step to ensure the Trust meets local and national standards i.e. single sex accommodation, 4hr access target, ambulance handover and 18 week target. 7. To prioritise competing demands in relation to utilisation of capacity. 8. Contribute to service and policy development in relation to Trust bed management and transport services and bookings. 9. Ensure patients are being transferred from other hospitals or are being repatriated to other hospitals is co-ordinated in a timely, efficient manner and against local and national targets. 10. Assist in the monitoring and maintenance of the health, safety and security of self and others in work area. Identify and assess risks in work activities, and assist in developing strategies to manage these effectively. Ensure team works within risk management/ occupational health legislation and Trust procedures. 11. Contribute to the implementation of the development of the service. Be aware of new evidence and research in both general and specialist fields. Work creatively to develop practice and new ways of working, taking the lead in the change management process when appropriate. 12. Develop own skills, taking responsibility for continuing professional development and performance, maintaining own portfolio. Works to achieve competencies appropriate to grade. Is able to identify own development needs in relation to current practice and future plans, setting personal development objectives. Job description Job responsibilities Role Responsibilities 1. To manage and support the administration for the Clinical Site Team and be the point of contact for all administrative issues relating to patients pathway for emergency care and ensuring all staff have appropriate training for booking transport to ensure correct transport booked for timely discharges. 2. Ensure appropriate and effective allocation of beds for both emergency and elective admissions. The aim is to ensure patients are allocated to the right bed for their care. Understand the workload targets, which have been set for clinical areas, and demonstrate commitment to their delivery. Ensure that quality and risk management issues are escalated appropriately. 3. To have ongoing awareness of capacity issues e.g. Bed availability, current bed status, outliers and bed closures. 4. To utilise the escalation policy and cross care group transfer procedures appropriately. 5. To effectively communicate the bed state to key personnel (ie On call manager, Clinical Site Manager, directors etc). 6. To take every possible step to ensure the Trust meets local and national standards i.e. single sex accommodation, 4hr access target, ambulance handover and 18 week target. 7. To prioritise competing demands in relation to utilisation of capacity. 8. Contribute to service and policy development in relation to Trust bed management and transport services and bookings. 9. Ensure patients are being transferred from other hospitals or are being repatriated to other hospitals is co-ordinated in a timely, efficient manner and against local and national targets. 10. Assist in the monitoring and maintenance of the health, safety and security of self and others in work area. Identify and assess risks in work activities, and assist in developing strategies to manage these effectively. Ensure team works within risk management/ occupational health legislation and Trust procedures. 11. Contribute to the implementation of the development of the service. Be aware of new evidence and research in both general and specialist fields. Work creatively to develop practice and new ways of working, taking the lead in the change management process when appropriate. 12. Develop own skills, taking responsibility for continuing professional development and performance, maintaining own portfolio. Works to achieve competencies appropriate to grade. Is able to identify own development needs in relation to current practice and future plans, setting personal development objectives. Person Specification Skills Essential GCSE in English/Maths/or equivelent Experienced using Microsoft/Excel Desirable Able to use Trust wide software ie EPR, Cleric knowledge Essential Experience and Understanding of patient flow through the Trust Understanding of Patient Transport System, booking and planning Desirable Knowledge in bed management Person Specification Skills Essential GCSE in English/Maths/or equivelent Experienced using Microsoft/Excel Desirable Able to use Trust wide software ie EPR, Cleric knowledge Essential Experience and Understanding of patient flow through the Trust Understanding of Patient Transport System, booking and planning Desirable Knowledge in bed management Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Royal Berkshire NHS Foundation Trust Address Royal Berkshire Hospital Reading RG1 5AN Employer's website https://www.royalberkshire.nhs.uk/ (Opens in a new tab)