Betriebliche Altersvorsorge Our enhanced pension scheme helps you plan for a secure future, with greater contributions to boost your retirement savings and give you peace of mind. Kontinuierliche Weiterbildung Develop your skills and expand your expertise with our professional training programs. Exclusive Discounts Access to our discount portal to save money on your everyday spending, holidays, fitness & leisure. Kostenlose Parkplätze For your convenience, plus our EV Salary Sacrifice Scheme driving electric more affordable, letting you lease a new electric car with savings on tax and National Insurance, plus hassle-free setup and maintenance. Großartiges Team It's the people who make the difference - and with us, you'll be part of a great team. Gesundheit & Sport Our Employee Assistance Programme provides 24/7 confidential support for any mental, physical, financial, or personal challenges. It includes a hotline, personalised counselling, and a wealth of online resources to help you navigate life's ups and downs. Jobbeschreibung Das erwartet dich bei uns This role sits within the UK Import Service Team and is responsible for the administration and management of import clearances for shipments arriving into the UK European Road Freight network. The Import Service Team co-ordinates all aspects of the customs clearance and recovery of any taxes paid with a variety of internal and external stakeholders. The role will also extend to post-clearance activities and invoicing associated with the road business' smart-border clearance and customs brokerage solutions. This is an invoicing and admin role, experience within the road freight logistics preferable but not required. Your role will primarily involve, but is not limited to: Issuing of invoices and contacting associated parties to ensure the recovery of customs debt and prompt payment of the invoices. Controlling the release of shipments held for pending payments and reviewing customs documents issued to ensure correct clearances and debts are incurred. You will be required to communicate with the credit control department to reconcile payments, respond to invoice queries with external stakeholders via telephone and email. Periodically you will be required to cross train and or cover the tasks of other team members which includes contacting UK importing companies via email or phone call to obtain information and data required to complete UK import clearance. Complete local system database checks to complete the information and then passing all details to the Customs division through an internal IT Ticket system. Performing administration tasks associated with customs procedures and tax recovery. Das bringst du mit Customer service or administration experience Strong communication skills – written & verbal Attention to detail Ability to use standard Microsoft software Good organisational skills Ability to handle customer queries speedily and efficiently Full training on the required company software will be given as well as ongoing orientation within the wider business. Hours 09.00 - 17.30 hrs Monday to Friday, competitive salary based on experience. Geschäftsfeld Road Freight Logistics requires intelligent management to ensure goods arrive at the right time and place – our transport solutions provide just that. The Rhenus Road Freight portfolio includes groupage, part, and full loads, as well as hazardous and special transports. Along with accompanying services like insurance or customs, we create individual and industry-specific full-service packages. We are pragmatic and straightforward, and our continuous growth offers long-term perspectives for all our employees, whether skilled workers or career changers. Willkommen bei Rhenus Wo dein Fortschritt unser gemeinsames Wachstum antreibt As a global logistics provider, our mission is to set new standards and pioneer change. Together, we create momentum and dare to redefine the possible. Ready to unlock untapped potential, we are in the fast lane. At Rhenus, we embody collaboration. Every voice matters, every idea drives us forward. We are a global team where everyone contributes to success. Together, we shape the future of logistics – and beyond. Empowered by you. Bewerbungsprozess Online Bewerbung Your documents reach us quickly and directly through our online application form, with a cover letter requested depending on the position. In any case, we look forward to your CV and certificates – for us, the best way to make a strong first impression. Bewerbungssichtung Our HR department and the respective specialist area review your application promptly. We aim to provide feedback within two weeks. With your consent, we are happy to forward your documents to other business units if the selected position doesn't work out. Auswahlprozess We find out if we are a match in different ways depending on the position. In most cases, we opt for a personal interview at eye level. Online tests, assessment centers, or trial work may also be possible. In the end, the best decision for both sides is made. Onboarding With your acceptance, you are part of the Rhenus Group – we can't wait to shape the future of logistics with you. To ensure your start is successful, we familiarize you with everything you need to know about Rhenus and your role with us. Your experienced colleagues will guide you step by step as you master every new task with ease.