You will play a vital role in the smooth operation of our Pan-European surface transport services. You will liaise with key partners, carriers, and clients, ensuring seamless execution of operations in line with Uniserve’s procedures and standards.
Key Responsibilities
1. Operational Excellence: Manage and execute assigned jobs, utilising our systems, particularly One World and Multi Freight, to optimise efficiency.
2. Client Focus: Deliver exceptional customer service, proactively manage client expectations, and identify opportunities for growth.
3. Commercial Acumen: Demonstrate strong commercial awareness, negotiate favorable terms, and ensure profitability on each job.
4. Compliance: Adhere to all company policies and procedures, ensuring compliance with relevant regulations and standards.
5. Reporting and Analysis: Prepare regular reports, analyse performance metrics, and identify trends to inform strategic decision-making.
6. Teamwork: Collaborate effectively with colleagues across different departments to achieve shared goals.
What We’re Looking For
1. Proven European Operations experience
2. Groupage/FTL experience
3. Strong organisational and time-management skills
4. Excellent communication and interpersonal skills
5. Proficiency in using IT systems, including One World and Multi Freight
6. A keen eye for detail and accuracy
7. A proactive and solution-oriented approach
8. A willingness to learn and adapt to changing business needs
If you’re passionate about logistics and thrive in a fast-paced environment, we encourage you to apply.
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