Role Summary
The Client Relations Specialist is accountable for delivering exceptional customer experiences through personalized interactions. This involves collaborating across multiple digital channels and supporting internal stakeholders to meet client needs and expectations.
Main Responsibilities
1. Personalize customer interactions through the use of multiple communication channels.
2. Support the collaboration of internal stakeholders to meet client needs and expectations.
Requirements
* Demonstrate a clear set of leadership behaviors to create an environment for colleagues to thrive.
* Manage own workload and take responsibility for the implementation of systems and processes within own work area.
The role requires a deep understanding of the Barclays Values and Mindset, and the ability to demonstrate these in daily interactions with customers and colleagues.