Our client based in Hemel Hempstead is a successful and leading IT Technology company. They operate within a wide range of sectors and produce products which are world renowned for reliability and quality.
They are looking for a motivated ICT Sales Order Processing Administrator to be the liaison between the Sales Teams, Customers, and the delivery teams ensuring the timely and accurate processing of all customer orders.
Duties:
* Accurate processing of customer orders
* Raising purchase orders on suppliers
* Arranging and tracking of deliveries to customers
* Raising invoices on customers
* Updating of house systems as required
* Reporting on Bookings, Billings, and Work in Progress as required
* General Sales Order Support for Business Solutions Field Sales
* Attend appropriate training to ensure product and services knowledge is up to date
* High levels of Internal & External Customer Satisfaction
* Close day-to-day relationship with Field Sales & Administration staff
* Work with finance colleagues with regard to invoice and finance related queries
Requirements:
* Good communicator verbally and in writing
* Experience working with an ICT Sales Driven industry
* Experience working with an ERP system; QuoteWerks, Salesforce & Autotask would be beneficial
* Proficient in the use of Word (Intermediate), Outlook (Intermediate), and Excel (Advanced)
* Performance in role based on agreed metrics
* Purchase Orders placed on time with accurate details
* Invoices raised on time with correct details
* Deliveries arrive at customers at the agreed time
* Orders to be correctly input on system and saved to have a clear accurate audit trail
Salary:
* Basic salary of £25,000 per annum
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