Sales Support Administrator - German speaking - £26K -32K - Waltham Cross (onsite Mon-Fri)
Our client, a successful family run company working with EMEA clients is looking to appoint a new sales support administrator to work with their German based clients. Based in Waltham Cross, the company operates a Monday-Friday onsite working policy. For this role it is essential to speak fluent German and English both to C1 level.
This role can be considered an entry level role where you can grow within the team for future opportunities within the business. Some of your key duties will include:
1. Processing sales orders in English and German
2. Liaising with sales reps both in the UK and Germany, working together to ensure the clients requirements are met.
3. Providing ongoing support to the UK and German sales reps collaborating and offering support on orders, customer enquiries, product information etc.
4. Liaising directly with customers via email and telephone to deal with queries and issues.
5. Participating at tradeshows and at showrooms in the UK, France and Germany several times a year, assisting customers, taking orders and offering advice and information regarding products
6. Coordinating logistics by working with freight agents and warehouse staff regarding collections and deliveries.
7. Key account management for UK and German clients forging strong relationships.
8. Credit control for customers based in Germa...