Salary: Retail Band 3, £22,623 – £24,471, per year
Are you a confident retail manager looking for a new challenge? Do you want to join an innovative and trailblazing charity retailer who has been awarded UK charity shop of the year for 2024/25?
We are looking for a Shop Manager to join our Retail Team, at our new Hobs Moat Shop.
Our charity shops raise vital funds for Birmingham Hospice. The generosity of donors and shoppers plays a crucial role in supporting the community, helping us to provide care for local people living with a terminal diagnosis.
As Shop Manager, you will help and support the Retail Area Manager by developing, leading, and motivating your team of staff and volunteers, ensuring that sales and targets are achieved and surpassed. You will motivate your team to deliver fantastic customer service, meet performance targets, and work continually to improve the work of the hospice.
The role will involve ensuring that stock is displayed well and is sorted correctly, ensuring the shop and stockroom are always kept clean and tidy. You will actively encourage donations and saleable goods, and ensure stock is prepared for display and selling, ensuring all goods are appropriately sized and priced.
You will lead a team, developing and training staff and volunteers, and be responsible for ensuring that appropriate rotas are in place to ensure the efficient running and income maximization of the shop.
If this sounds like the role for you, then we’d love to receive your application.
Minimum Requirements:
* You will have significant retail experience, preferably within the charity sector.
* You will be able to demonstrate a commitment and passion for delivering and driving outstanding customer service.
* You must be an effective communicator and have strong organizational skills as well as experience of working with sales targets.
A renewed sense of purpose working for Birmingham Hospice.
Our Values
Our values are at the heart of everything we do as we continue in our mission to enable more people from all communities to access the care of their choice at the end of life.
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