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Senior Commercial Account Handler, Burnley
Client:
Location:
Burnley, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
783044751b9c
Job Views:
10
Posted:
14.03.2025
Expiry Date:
28.04.2025
Job Description:
A wonderful opportunity to join a Commercial insurance office that is going in one direction, with a book of commercial clients that is growing.
Due to the growth, the business is looking for a strong experienced Commercial Account Handler, to ensure the same level of professional services are provided to Clients paying premiums between circa £50k and £100k GWP, and higher.
The business is part of a large UK and Global business, but local service and presence is key to delivery. A community broker at heart.
Day to day:
1. Liaising with clients directly in the broking, processing and daily administration of new business, mid-term alterations and renewals.
2. Working with business strategy and supporting the development plans for retention and growth of income.
3. Providing complete professional insurance advice and service to existing clients.
4. Negotiating with underwriters to find the most suitable insurance for clients at the best price.
5. Ensuring clients understand the terms and the extent of the cover provided in line with industry regulations.
6. Arranging specialised types of insurance cover in complex cases, involving preparing reports for insurance underwriters and surveyors and negotiating with insurers.
7. Advising clients on risk management and helping to devise new ways to mitigate risks.
8. Developing and maintaining networks/formal channels within and outside the Company to gain information and develop own breadth of awareness and understanding.
9. Ensuring adherence to New Business and Renewal timeline procedures.
10. Working closely with Senior Brokers and Account Executives on new business cases and renewals.
11. Maintaining relationships with key partners in the market through meetings and providing feedback and updates to the team.
12. Raising debits and credits in an accurate and timely manner and liaising with accounts when necessary.
13. Ensuring the highest standards of customer care, service, and client retention.
14. Providing less experienced staff with support (i.e. technical and underwriting expertise) as and when required.
15. Liaising with Claims Department to gather information on clients' claim history and the impact this will have on future business.
About you:
1. You have a positive outlook, enjoy building trading relationships and delivering great service.
2. Your knowledge of Commercial Insurance should include hands-on broking of risks across SME, Commercial up to Mid Corporate cases across all classes.
3. You can communicate clearly and effectively with stakeholders at all levels and should be accustomed to using Word, Excel and be competent with Acturis (or equivalent).
4. You should also be confident in dealing with stakeholders at all levels within a Broker and have a wider skill set that includes strong communication (both written and verbal), negotiation, sales, influencing, and IT skills.
The rewards:
A negotiable basic salary + bonus and all the normal benefits (Holiday - 25 days + Bank Holidays, Pension, Death in Service etc.).
A wonderful office environment within a growing business where looking after clients is king.
We'll also fully support your professional development (including fully funded qualifications - post probation).
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