* If you speak fluent Dutch and want to work in and around Uxbridge
* If you are fluent Dutch and want to work in Customer Care/ Case Management
About Our Client
The client is a large and international service business based in Uxbridge, West London.
Job Description
The key responsibilities will include but not be limited to-
* Managing a Customers case from start to finish
* Dealing with customer issues/ problems and providing a resolution
* Showing empathy to customers and a genuine want to help them
* Coordinating the resolution for the customer and proactively driving this forwards
* Liaising with stakeholders to ensure as speedy and efficient resolution as possible
* Using your dutch language skills to converse both written and verbally with your client
* Provide emotional support when needed for the customer to ensure they feel they are being "looked after"
The Successful Applicant
The successful applicant will-
* Speak and write fluently in Dutch
* Be able to provide Customer service to clients, being polite, professional and helpful
* Be proactive and have a good attitude towards resolution
* Have good attention to detail
* Be confident when speaking to stakeholders
* Be able to work in Uxbridge
What's on Offer
A hybrid role (after 12 weeks of training) of 2 days in the office, 2 days from home. A competitive salary in a permanent role and comprehensive salary package with a multitude of benefits.
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