About The Role
We are actively building diverse teams and welcome applications from everyone.
Role: Reprographics Operator
Location: London (SCC operate hybrid working, which comprises of a mix of office and home working)
Contract Type: Permanent
Salary Package: £25,000 - £28,000 plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year
Hours: 9.30 am – 6.00 pm Monday – Friday
Interview Process: 2-stage process
Why SCC?
* An inclusive workplace
* Excellent package: solid basic and company benefits
* Hybrid working & core hours in line with role requirements
* Career development and life-long learning opportunities
* Opportunity to join Europe's largest privately-owned IT Company
Key responsibilities:
• Undertaking large volumes of printing, photocopying, scanning, binding and booklet making ensuring production of high quality documents to customers agreed standards and delivery;
• Liaising with customers, receiving incoming requests, communicating deadlines and delivery times;
• Prioritising work and outsourcing work to external providers where necessary;
• Liaising with the Client/Supplier to ensure timely delivery of completed work;
• Ensuring the Print Room is appropriately stocked with supplies such as paper, toner etc.;
• Logging machine faults with service providers and monitoring responses. Along with the team, regularly review processes and look for opportunities to become more efficient;
• Preventative maintenance of equipment including call out reporting, monitoring of response times, machines cleaned and calibrated;
• Monitor stock levels, take meter readings;
• Develop and maintain good staff discipline in attendance, timekeeping, appearance and attitude;
• Compliance with Billing cost recovery system or Access database logging;
• General departmental duties including other duties as reasonably requested by the Print Room Manager or Client Services Manager.
General duties:
• To be aware and responsible for Health and Safety issues;
• To consult and communicate effectively with all members of the team;
• To take responsibility for Quality Control on the work you are producing.
Risk & Compliance:
• Complete periodic compliance online training according to deadlines as required by Client;
• Complete monthly Health and Safety training courses to deadlines as required by SCC.
Attributes of Successful Candidate:
• Determined, can-do attitude;
• Ability to work on own as well as part of a team;
• Meticulous approach, effective written and oral communicator;
• Ability to work in a fast paced, deadline intensive environment;
• Excellent customer service and organisation skills;
• Professional and presentable at all times.
Skills and experience:
The ideal candidate will be self-motivated with a track record of working within a professional print room environment in an operator role. Experience of working in a fast paced, dynamic environment with a can-do attitude and able to handle working with multiple customers and projects. Candidate must be versatile and have experience of working in a busy print environment.
Essential Skills:
• At least two years’ experience working in a print room environment;
• PC literate; working knowledge of ADOBE Acrobat and PDF; converting documents to Word, PDFs, JPEGs and TIFFs;
• Ability to demonstrate experience using Canon copiers, heavy-duty guillotine, Velo, Comb, Coil, Wiro binding and booklet making machinery and Large Format Printing (Print and Scan);
• Ability to demonstrate a full working knowledge of print room equipment, systems and procedures;
• Fluent standard of spoken and written English;
• Flexible and professional approach; ability to communicate confidently at all levels;
• Ability to prioritise and use own initiative;
• Excellent attention to detail and ability to work under pressure Excellent customer communication.
About Us
SCC is Europe's largest privately-owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.
We are an equal opportunities employer.
SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.
If you are selected for interview, and need any reasonable adjustments made for your interview, please let the SCC Talent Acquisition team know, at the point of scheduling.
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