Personal Assistant - Women's & Children's Service
Care Group: Women & Children Infrastructure
Band: 4
Interview Date: Friday 11th October 2024
We are recruiting for a Personal Assistant who shares our ambition and vision to deliver the Best of Care by the Best People and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.
Main duties of the job
The post holder will provide a comprehensive secretarial service to the Women's & Children's Management Team. The role will also provide administrative and secretarial support and functions, as agreed and if required, within the Women's & Children's Management Team.
The post holder requires excellent organisational ability, must be flexible and able to work on their own initiative in resolving problems when they arise, along with a consistently high professional approach. They must be totally proficient in diary management and minute taking.
Our values are Bold, Every Person Counts, Sharing and Open and Together. It is important that you understand and refer to our values when completing your application and always reflect our values throughout your employment with the Trust.
We are committed to endorsing diversity, multiculturalism, and inclusion; our policies ensure that all applicants are treated fairly at every stage of the recruitment process.
To contribute to our exciting future and become part of our team, apply today.
About us
Do you have the ambition and vision to deliver our mission of the Best of Care by the Best of People providing excellent care, every time?
Here at Medway, we pride ourselves on working together as one to ensure that our shared vision is achieved for our patients.
As a key partner in the healthcare of our local population, we are keen to deliver this as an outcome of our Trust-wide strategy - Patient First. Using an Operational Excellence approach to align our priorities and operational management structures, we are just over a year and half into our Patient First deployment. We are looking for creative, skilled people to join our Transformation Team and further support us on this journey.
Our culture and values define us here at Medway NHS Foundation Trust and are the heartbeat of who we are as an organisation.
Our BEST values underpin Patient First and are at the core of the care we give to our patients, the support we offer to our staff and our overall leadership approach:
B - Bold
E - Every person counts
S - Sharing and open
T - Together
Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust.
Job responsibilities
* To provide PA service to the Women's & Children's Management Team in order to help ensure the smooth and efficient running of the programme.
* To be the first point of contact for visitors and telephone callers, providing callers with the information, advice and guidance to meet their needs.
* To ensure that all visitors and callers are handled in a manner that enhances the reputation of the programme.
* Within parameters agreed with the Women's & Children's Management Team, make judgements and take actions necessary to resolve enquiries, requests and issues raised by managers, staff, external organisations and members of the public.
* To ensure that the Women's & Children's Management Team is fully briefed on issues as they arise, determining the priority of the issue and, as necessary, obtaining and collating the information needed to enable the team/individuals to make an informed decision.
Person Specification
Qualifications
* Good general education level or equivalent knowledge and skills gained through any combination of alternative study, employment or voluntary work.
* RSA II or above or equivalent skills.
Knowledge
* Strong working knowledge of a wide range of administrative procedures gained through training and experience in administrative posts.
* Advanced knowledge of MS Microsoft; Excel, Word Power Point gained through training and experience.
Experience
* Organisational experience.
* In-depth experience of working as a senior secretary or personal assistant for a manager/clinician operating at a senior level within an organisation.
* Experience of providing an effective customer service, including to customers who may be stressed, upset or angry.
* Experience of appropriately dealing with confidential and sensitive information.
Skills
* Ability to take and transcribe formal minutes.
* Ability to analyse complex information, issues or problems and to make sound judgements on the actions to be taken.
Values Based Question
* Give an example of a time where you have demonstrated a 'can do' attitude (including the situation you were in) and the outcome.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Salary: £26,530 to £29,114 a year per annum/pro rata.
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